The StrategyCorp Institute concludes its miniseries on artificial intelligence with an episode on AI in the municipal context. From building permit approvals to smart infrastructure to answering residents’ questions, there are many opportunities for municipalities to integrate AI-based solutions. 

However, with all the hype around AI, it can be difficult for local governments to cut through the noise and adequately consider the risks and challenges associated with the technology. Ensuring the social acceptability of AI among City Council, staff and residents is also essential.

The City of Burlington is at the forefront of safe and effective AI adoption. It provides a model for municipalities across Canada. Chad MacDonald, the Executive Director, Digital Service, and Chief Information Officer of Burlington joins us to discuss the City’s experience with artificial intelligence and what comes next in the municipal context.

You can catch up on the first two episodes of our miniseries on AI by clicking the links below:

Episode 81: Artificial Intelligence Regulation and Innovation in Canada

Episode 79: Artificial Intelligence Regulation Around the World