How do you handle difficult emotions, both inside yourself as well as when an interviewee experiences them during an interview? When someone gets angry, sad, hopeless, or inordinately elated during an interview, sometimes it can be difficult to know what to "do" or how to deal with the power of the emotions they're expressing!

In this episode, I explore one of the psychological foundations of my interviewing style: how there is no such thing as a "negative" or "bad" emotion, only difficult ones. I also talk about how as interviewers (and as human beings!) the best thing that we often can do is not to fix or repress emotions but instead to hold them if they're our own, and to create a space where they are held and affirmed for those who we interview.