Healthcare consumers don't trust our healthcare system. COVID-19 has brought this into sharp contrast. However, building trust is vital for effective care, reducing population risk, and driving down costs. Why should you care about building trust with employees and members on your self-insured employer plan? Listen to Kirti Mutakar, CEO of UnitedAg, a healthplan and TPA, on their approach to building trust with a difficult-to-reach employee population in the agri business, and the results this has delivered.

This episode was sponsored by AMPS. For more information on trust in healthcare or other topics related to the self-funding industry, please visit HCAA.org.