What We Cover In This Episode:

• The difference between "lost leads" and "cold leads" [1:29]
• Why we are really talking about the need to focus on capturing lost leads [3:06]
• When you should consider a lead "lost" [3:33]
• Ways to locate lost leads within the fitDEGREE platform using specified reporting [4:32]
• What to do right now to recapture lost leads [6:34]

Quotes:

"There is nothing worse than pouring your time, effort and income into gaining leads that fall off the wagon. That being said, there are always ways that you can put in some additional effort to recapture those lost leads." [Megan, 0:47]

"Do something as simple as reach out with a phone call or a text message, because people are aware of you. You're not going to be someone brand new that they have no idea about." [Nick, 7:25]

"Reach out to them as a human being, making sure they are in a good space. Maybe they didn't come back because something dramatic happened. [Nick, 8:06]

"Every question you have, at a very high level, is just asking permission to ask another question. That's just kind of how I like to think about recapturing people, is that we are humans first and we make purchases second." [Nick [8:19]

LINKS:

fitDEGREE's Business Portal

https://calendly.com/fitdegree/support

[email protected]

https://www.instagram.com/fitdegree/

​​https://www.instagram.com/fitspot_guru/

https://www.instagram.com/fitdegree_nick/

https://www.instagram.com/megan_fitdegree/

https://www.fitdegree.com/blog

https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q