Design Lead Tim Drake sits down with social specialist Chris Robinson as we talk about the state of trust in brands and why certain social approaches and strategies do more harm than good. Also, we talk influencers including artificial intelligence.

Tim Drake sits down with Harriet Nicholson our

resident strategist at Etch as they talk about Slow Travel offering

insights, tips and considerations for businesses operating in the travel and hospitality industry where these growing trends are making a huge and

transformative impact.

We need to give people the confidence they need to restructure their working practices to embrace the remote working lifestyle. That's the message from Matthew Goddard, MD of UX Consultancy and author of Ready For Remote.

This episode, Tim and Amy talk about the art and the science behind storytelling.

It's the oldest form of education, but how can you use a narrative arc in your brand's communications, or presentations?

How does user research inform the stories we tell to our customers? What would it be like if politicians followed a design thinking approach to understanding?

And the big question: is honesty and transparency always the best policy?

What is creative burnout and is there some science behind it? We talk about the remedies of how to reduce it and further insights from the Google Sprint Conference in Boulder, Colorado.

"The innovation most companies need will not be authorized." This quote by Greg Larkin, author of This Might Get Me Fired is the topic of discussion in this episode. We talk about the mental model of outsourcing innovation and why it really works.

Jargon, idioms, tone and riddles. Business is full of it. The language we choose can bring people closer or push them away. Why do people use it and how do you know how to say what you mean?

How do you form good habits, how "speed-bumps" can help, and how to stop reaching for your phone all the time.

Design leadership, problem solving and innovation. Maicol Parker-Chavez is a Business Designer and Design Sprint Facilitator. He helps organisations build better solutions, faster through inclusion and design.

Maicol says "We don't like hearing that our ideas suck, but we need to and wouldn't you'd rather hear that your idea sucks after one day than after one month, even one year?"

Understanding the way that people learn and the reasons why sometimes, businesses don't want to change. We speak with Robyn Dooley.