Deborah Harrison was the very first writer on the Cortana team and defined the personality of Microsoft's digital assistant that is used on over 400m surfaces globally. In this talk, we chat to Deborah about the importance of personality and persona in conversational experiences, and the critical responsibility of ethical design. <h3>Links</h3><a href="https://twitter.com/deborah_who" rel="noopener noreferrer" target="_blank">Follow Deborah on Twitter</a><hr> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.

Deborah Harrison was the very first writer on the Cortana team and defined the personality of Microsoft's digital assistant that is used on over 400m surfaces globally. In this talk, we chat to Deborah about the importance of personality and persona in conversational experiences, and the critical responsibility of ethical design. LinksFollow Deborah on Twitter Hosted on Acast. See acast.com/privacy for more information.

Deborah Harrison was the very first writer on the Cortana team and defined the personality of Microsoft's digital assistant that is used on over 400m surfaces globally. In this talk, we chat to Deborah about the importance of personality and persona in conversational experiences, and the critical responsibility of ethical design. Links<a href="https://twitter.com/deborah_who" rel="noopener noreferrer">Follow Deborah on Twitter</a> Hosted on Acast. See <a href="https://acast.com/privacy" rel="noopener noreferrer">acast.com/privacy</a> for more information.

Ethical design with Microsoft's Deborah Harrison

Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more. We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly. <blockquote>“One of the most consistently insightful and deeply respected podcasts in the industry”</blockquote>Bradley Metrock, Score Publishing<hr> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.

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Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more. We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly. “One of the most consistently insightful and deeply respected podcasts in the industry”Bradley Metrock, Score Publishing Hosted on Acast. See acast.com/privacy for more information.

Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more. We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly. “One of the most consistently insightful and deeply respected podcasts in the industry”Bradley Metrock, Score Publishing Hosted on Acast. See <a href="https://acast.com/privacy" rel="noopener noreferrer">acast.com/privacy</a> for more information.

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Ethical design with Microsoft's Deborah Harrison

Ethical design with Microsoft's Deborah Harrison

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