In the competitive world of wholesale distribution, businesses are increasingly recognizing the transformative power of tailoring their marketing efforts to meet the unique needs of individual clients and stakeholders. It's no longer a "one size fits all" marketplace: personalizing your customer journey and customer experience is key to retaining business. This week, Tom and Kevin, along with their guest Mike Hockett, Executive Editor of Modern Distribution Management, dive into this topic to reveal that B2B Market Personalization may be the hottest trend of 2024. We also take a closer look at looming ethical questions regarding the use of AI in wholesale manufacturing and distribution, including why industrial organizations are such ripe targets for ransomware attacks. 

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