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Here in Episode #48, Evita opens our show with a classic quote to help us avoid the mistakes of rework; She then walks us through her career story in going from the marines to Disney, and making her way into healthcare…And as part of that story, she shares how a diagnostic error guided here career path; Evita shares several insights connected to permitting clinical leaders to be more patient-centered within their daily tasks, And shares an impressive team-building technique where she allows groups to jump right into solutions and reverse engineers the problems; Evita shares an impressive aha moment that leads to her earning additional credentials in healthcare informatics; She shares her excitement in the progress being made to foster more patient participation in their own care processes; Evita gives us powerful examples of how investing in people can have tremendous impacts on the personal and professional make-up of our teams, And she illustrates a phenomenal story of leading by example gained from her time in service as a US Marine. Evita, thank you for your service to our country, our healthcare industry, and our podcast to share your story!

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Here in episode #47, Katie starts our show with amazing insight around healthcare leaders learning to let go; Katie walks us through her career path and shares a great story around literally being pushed into her nursing career…and I mean literally; Katie’s love and support for the nursing profession is unquestioned, but she also highlights several of the issues impacting today's nursing workforce; Katie shares with us one of the most heart-felt dark moment stories connected to removing biases and stepping up as a leader to support team members that deep down we know that we want to avoid; And with that moment, Katie offers us a few tips for carrying out crucial conversations;  Katie notes having fun and vulnerability as the keys to developing tight teams; She shares with us what continues to inspire her today, how she returns inspiration throughout her organization, her advice to keep the main thing the main thing; And her future goals to reach a point of ‘having-ness’.

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Here in episode #46, Joe shares with us his career path leading from pharmaceutical sales and into the world of start-ups, with a keen focus around strategy execution; Joe highlights 3 key themes from his expertise in strategy that we as healthcare leaders should have on our radar…and then adds more value by giving us actionable tips for moving forward; Joe pulls me off my high-horse and provides an exceptional definition and value proposition around the need for organizational strategy; He shares his career success and failures connected directly with his startup and entrepreneurial path; I absolutely love the “HOW” and “Why” framework that Joe uses as a practical approach to getting momentum going with clients; We set a call to action for healthcare leaders and quality people alike to formally learn the strategic planning processes within your organization; Joe discusses strategic agility and again calls out the value that this concept brings to organizations; And outlines his top strategy challenges and opportunities for healthcare leaders to aware of.

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Here in episode #45 Charleeda opens our show with an insightful quote from Mother Theresa, and the message for us as quality people to shake the haters off; Charleeda highlights the evolution of her career path and her passion for applying technology to impact the healthcare industry; then walks us through a day in the life of a Strategy VP; With her dark moment story, she shares great pointers on applying both career and personal resiliency; And we get very Zen as she shares tips that she uses for building up personal relationships within her teams; Charleeda is a healthcare leader that has followed her passions towards her personal success to bring a ton of value in this episode…and for that Charleeda I salute you and appreciate you for connecting with our community of healthcare quality people.

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Here in Episode #44, Sheena starts our show with an Einstein quote that centers us around our value proposition as both people and healthcare professionals; Sheena walks us through her career path, moving from a high school math teacher, into a healthcare industrial engineer intern; and into her current role as an associate vice president; Sheena shares a great dark moment story that led to her shifting her mindset around how to make improvements, who gets the credit, and how she sets a ‘lets just try it’ culture with her team; She shares her AHA moment connected with deploying Gemba walks throughout her organization; and describes the qualities within the leadership approach needed to make it happen; Listen closely as she highlights the incentive programs implemented at her facility to recognize sustainable success in safety and operational excellence. 

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Here in Episode #42, Lan opens our show with a great reminder that Rome was not built in a day; so as quality people it’s a must that we take it easy on ourselves and respect the journey; Lan shares with us the ultimate career reflections as she walks us through her path in going from a nursing and into healthcare quality leadership; Lan shares some deeply personal reflections in her career dark moments centered around owning all problems and being the sole solution creator within her improvement efforts; Lan highlights a great AHA in her career path when realizing that money talks loudly in the business of healthcare; And with that shares great insights and callouts for nurses to move from not only being great clinical leaders to also being great business and Quality leaders; She then highlights an impressive success story around a new transformational care model implemented within her organization; And provides an incredible listing of website and app resources that she plugs in with most to execute on her work.

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Here in Episode 43, Elle opens our show with a quote from the great Warren Buffet that leads directly in with our theme for the day; Elle takes us on a great career journey going from frontline clinical work and transitioning into the world of independent healthcare consulting; Grab your pen and paper because throughout the entire show Elle show drops value on top of value with several strategies for us to be aware of in relation to both personal and organizational brand management; You’re going to enjoy learning from Elle given the unique talent and perspective that she brings to our show… so, also be prepared because our normal show script will be taking a back seat to this great discussion; A key takeaway from this episode is that healthcare leader, as well as quality people, should all be keenly aware of the highly influential impact that the digital experience can have for our patients and the immediate communities that our healthcare organizations serve.

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Here in Episode #41, Dany opens our show by sharing how constructive criticism can help to make us all better leaders; He details his career path in going from a dialysis patient care technician and into his current QI leadership role; Dany manages an impressive portfolio of work and shares highlights of his quality improvement activities; he offers us a close look into his deeply personal reflections in what it took for him to fulfill his professional goals; Dany share how he leverages motivation to develop high performing teams; And his AHA moment gained by investing more time with his patients; offers great tips on how non-clinical team members can do the same; and his powerful statements around patients over paperwork;

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Here in Episode #40 Muyuan shares with us how earning her PhD prepared her for a career in healthcare improvement; Muyuan expertly breaks down simulation modeling for the non-techy healthcare leaders; She shares tips on how best to present complex projects to healthcare teams; Muyuan highlights 3 great points on her future vision of healthcare and the role that quality people can play to support it; She lays out her approach for keeping her skills sharp within our industry; The 4 personal habits that she employs for project success; and her top benefits of why it’s important to have a mentor in your life.

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Here in episode #39 we are fortunate to catch Mary Ellen fresh off of a return work trip from Germany, but jet lag aside, she opens our show with a timeless quote from Maya Angelou, then walks us through her career path as she transitions from the automotive industry and into healthcare with a goal of leading a more purpose-driven career; Mary Ellen offers a pretty unique perspective on the differences in healthcare cultures given her exceptional background in supporting multinational improvement projects; Mary Ellen walks us through one of her career lessons learned that’s connected with utilizing data for improvement projects and ensuring the highest level of data integrity; She highlights the power of building strong project teams using effective communication plans; She shares a pretty cool AHA moment that led to a major journal publication; And Mary Ellen also shares great thoughts on how healthcare can better attract and retain talent.

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