Excellence Unlocked

Host Ishan Galapathy explores the importance of unlocking excellence and leveraging good soldiers in solving initiatives that people are passionate about. It’s importance, he says, to involve fence sitters, who make up a significant portion of the workforce, in projects to gain traction and deliver real results.

Addressing manufacturing constraints is vital to improve sales and overall business performance. Ishan discusses the process of involving operators to identify issues and frustrations, and the significance of operator buy-in. Importantly, don't underestimate the leadership potential and ideas of fence sitters.

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Ishan’s book ‘ADVANCE: 12 essential elements to supercharge productivity and profitability’ 
https://ishangalapathy.com/books/advance/

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Craig Funnell shares his four decades of experience in supply chain management over four decades, from electrical engineer to supply chain leader across the Asia-Pacific. His proudest achievement was establishing Johnson & Johnson's operations in China from scratch in the early 1990s. Despite language barriers and a lack of local knowledge, Craig relied heavily on his team’s local expertise, leading to the development of a world-class facility.

Craig discusses with host Ishan Galapathy the importance of leveraging technology and engaging the workforce to achieve productivity gains and maintain competitive advantage. He contrasts productivity improvements with simple cost-cutting, highlighting that the former involves optimising processes and increasing efficiency, rather than merely reducing expenses. Craig also emphasises the need for safety and quality as foundational priorities in any operation.

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Some people in your organisation may have particular talents that aren’t reflected in their CV or called upon in the job description. But those talents could be precisely what’s needed in your team, to build momentum.

Host Ishan Galapathy says that by coaching team members to leverage their secondary skills creatively, organisations can tap into additional resources and energy. Ishan draws inspiration from examples like Queen guitarist Brian May whose astrophysics background arguably influenced his creation and mastery of music.

Ishan suggests encouraging team members to embrace their full identity and potential in order to foster a culture of excellence driving productivity and engagement.

MORE ABOUT ISHAN GALAPATHY 
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All of us have the power inside ourselves to do and create extraordinary things. Ishan Galapathy stresses the importance of believing in and supporting those dedicated individuals who are driving positive change within organisations. By trusting in their capabilities and fostering a supportive environment, insists Ishan, organisations can unlock excellence and achieve their goals.

Ishan recounts a personal experience with a supervisor named Andy, who demonstrated remarkable dedication and capability. Through mentoring and coaching, Andy was able to excel in his role and contribute significantly to the organisation's success.

Another example Ishan shares is Jeff, a leader who effectively guided his team through an improvement initiative by fostering open communication and inclusivity. Through Jeff's leadership, the team was able to unlock significant capacity without the need for additional resources.

And, drawing from the lessons of renowned executive coach Bill Campbell, Ishan highlights three key principles for effective coaching and leadership: leading with the heart, amplifying ideas through inclusive decision-making, and fostering trust within the team.

MORE ABOUT ISHAN GALAPATHY 
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The numbers of people who are disengaged at in any one organisation is staggering. How do identify who they are in your own workforce, and how do turn things around so that they contributing to their fullest? Ishan Galapathy explores the concept of engagement in the workplace and the potential hidden within employees who may appear disengaged.

Ishan identifies the significant portion of the workforce categorized as "quiet quitters" – individuals who have silently disengaged from their work.

He paints a vivid picture of how these dynamics affect organisational productivity, using the analogy of rowing a boat with a team of individuals, some rowing hard, others adding dead weight, and some actively rowing against progress.

Ishan shares a hiking trip anecdote to illustrate the importance of starting small to build momentum and achieve success.

MORE ABOUT ISHAN GALAPATHY 
https://ishangalapathy.com/

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If you're immersed in the world of manufacturing or supply chain management, you've likely encountered the elusive concept of excellence. But what does it truly mean? Is it a destination or a journey? And how do we navigate the path to unlock excellence within ourselves and our organisations?

With more than 25 years’ experience in manufacturing across the Asia Pacific region, Ishan Galapathy delves into the heart of excellence, shifting the focus from tools and technology to the true drivers of success: our people.

Ishan shares insights and techniques honed from years of working with teams and leaders, helping them unleash their hidden potential and achieve remarkable results. Whether it's uncovering hidden capacity or fostering a culture of continuous improvement, he explores practical strategies for unlocking excellence in your workplace.

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