Executives at the Edge
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Executives at the Edge episodes

  • Automated Billing: Seeing the Zero-Dispute Future

    Sage Management CEO, John Nolan, discusses billing disputes that cost the telecom industry billions and delay innovation. He details how a zero-dispute future is possible with automated ordering, smart contracts, and public blockchain. What if the solution to revenue leakage is fixing billing before it breaks?

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    In this Executives at the Edge episode, host Pascal Menezes explores these topics and more with John Nolan of Sage Management:

    • Why do billing disputes remain so common in telecom, and how much do they really cost?
    • What makes legacy carrier billing systems so prone to errors and inefficiencies?
    • How can APIs, smart contracts, and blockchain prevent disputes before they happen?
    • What business case can CFOs make for investing in automated billing infrastructure?
    • How will real-time reconciliation support new service models like elastic bandwidth in NaaS?
    • Learn More
      • Learn how MEF’s LSO Smart Contracts enable end-to-end business automation of services throughout digital supply chains. 
      • Learn about Sage Management’s telecom blockchain and audit solution, and AI for contracts.
      • See how MEF’s LSO Blockchain can eliminate disputes, queries, and manual intervention between buyers and sellers.
      • Read MEF’s Edge VIEW Blog Blockchain Articles.
      • About Our Guest

        John Nolan, CEO, Sage Management

        John joined Sage Management, a division of SIB Fixed Cost Reduction, as CEO in 2024. With nearly two decades of leadership at AT&T, Nolan has been instrumental in overseeing critical global and domestic telecommunications operations, driving significant advancements in cost reduction, service improvement, and international alliances. His strategic vision and deep industry expertise make him a standout leader, poised to lead Sage Management to new heights of innovation and success.


        Previously, as Chief Development Officer of Bluebird Network, John led all aspects of corporate development including M&A, business development, corporate strategy and innovation, as well as Wholesale & Strategic Sales, Carrier Management, and Contract Management functions.


        As the former Vice President, Global Connections & Alliance Management for AT&T, John led a team of 600+ professionals in more than 40 countries responsible for AT&T’s voice, data, and performance relationships with other telecommunications providers in support of AT&T’s wireless and wireline business objectives around the world. Up until 2014, he led AT&T’s Wholesale Operations Center of Excellence that included Technical Sales, Regulatory Operations and Sales Operations.

        Earlier in his career, he led the Business Development & Alliance team responsible for SBC Communications relationships with strategic partners including, Cingular, TelMex, Bell Canada, EchoStar, WilTel, HP, Covad and others.

        He helped launch Southwestern Bell Internet Services, where he was promoted to lead the alliance and integration with Prodigy, a national ISP they acquired in 2001.


        He began his career in St. Louis, Missouri where he held various positions of increasing responsibility in Sales, Finance and Operations with Southwestern Bell Mobile Systems, which is now AT&T Mobility.


        John earned his MBA from Saint Louis University and an undergraduate degree in Finance from the University of Missouri – Columbia. He served as Vice-Chairman of the Board for Capacity Media’s Global Leaders Forum and on the MEF Board of Directors. He has also served on the Advisory Board for the Robert J. Trulaske Sr. School of Business at the University of Missouri and in various capacities supporting United Way of Dallas and the Boy Scouts of America Circle 10 Council.

        Executives at the Edge podcast is brought to you by Mplify, a global alliance of network, cloud, cybersecurity, and enterprise organizations working together to accelerate the AI-powered digital economy through standardization, automation, certification, and collaboration.

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        The post Automated Billing: Seeing the Zero-Dispute Future appeared first on Mplify Alliance.

        18 min
      • Plug-and-Play Network Integration: Adapting to Open Connectivity

        Console Connect VP of Professional Services and Technology, Divesh Gupta, explores how automation, open APIs, and AI are reshaping enterprise connectivity with tools like the LSO Adaptor Tool—enabling real-time, on-demand services without intermediaries. Can these innovations deliver standardized, scalable, and secure services across global networks? 

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        In this Executives at the Edge episode, host Pascal Menezes explores these topics and more with Divesh Gupta of Console Connect:

        • How are open APIs enabling seamless, automated connections between clouds, data centers, and enterprises? 
        • What does a plug-and-play LSO Adaptor Tool do, and how does it simplify integration for service providers? 
        • What are the challenges in automating last-mile connectivity, and how close are we to full end-to-end automation? 
        • How are AI workloads driving the need for flexible, dynamic bandwidth provisioning? 
        • Can AI agents directly program the network using APIs like CAMARA’s Quality on Demand, and what does that future look like? 
        • Learn More
          • Read the recent press release, MEF and Console Connect Advance Industry API Integration with Launch of Open Source LSO Adaptor Tool.
          • Watch the GNE 2024 Snapshot video of Divesh discussing the inspiration and strategic goals behind the Open-Source LSO API Adaptor project, designed to enhance the MEF community’s operational efficiency, Divesh Gupta, Console Connect on Revolutionizing Connectivity with Open-Source LSO API Adaptor
          • Explore MEF’s LSO APIs for service automation.
          • Access LSO Tools to Blend LSO APIs and Adapt LSO APIs on the LSO Marketplace
          • About Our Guest

            Divesh Gupta, Vice President, Professional Services and Technology, Console Connect

            Divesh has over 30 years of experience in the international telecommunication market. In his current role at PCCW Global, Divesh leads several software development teams engaged in digital transformation of international data connectivity services. A certified SAFe Agile practitioner, he focuses on enhancing customer experience and reducing turnaround times by improving the efficiency of the sales team and automating existing manual business processes. Current initiatives include: (1) API development for inter-carrier sales process automation for trading of international connectivity services and (2) Blockchain based financial settlements within the Telecom vertical (3) A custom designed CPQ (Configure-Price-Quote) application called QuickQuote, This automation cuts down the turnaround time for quote responses to PCCW Global’s customers from several weeks to under a few minutes.


            Divesh is Co-Chair of the Test & Certification committee at MEF; is an ONF certified SDN associate (OCSA); has a MEF-SDCP certification. He attained his MBA from University of Iowa, Tippie School of Management in May of 2006 and also holds an Engineering degree in Electronics & Communications from Manipal Institute of Technology.

            Executives at the Edge podcast is brought to you by Mplify, a global alliance of network, cloud, cybersecurity, and enterprise organizations working together to accelerate the AI-powered digital economy through standardization, automation, certification, and collaboration.

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            Interested in sharing your industry perspective as a podcast guest? Contact Us!

            The post Plug-and-Play Network Integration: Adapting to Open Connectivity appeared first on Mplify Alliance.

            22 min
          • AI, APIs, and Blockchain: Accelerating Quote to Cash

            Esther Tech President, April Taylor, details the mounting pressure telecom providers face to streamline operations and cut costs. Now, AI, APIs, and blockchain are transforming intercarrier transactions, eliminating manual processes, reducing disputes, and enabling on-demand services. By how much can automation really accelerate payment? 

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            In this Executives at the Edge episode, host Pascal Menezes explores these topics and more with April Taylor of Esther Tech:

            • What are the biggest operational challenges facing service providers in today’s evolving connectivity landscape? 
            • How can AI reduce manual processes and eliminate costly intercarrier billing disputes? 
            • What is the “quote to cash” lifecycle and why is automating it so critical? 
            • How do standardized APIs help streamline transactions between global telecom providers? 
            • In what ways are blockchain and mutual endorsement being used to prevent disputes? 
            • Learn More
              • Learn how MEF’s LSO Blockchain synchronizes business between buyers and sellers. 
              • Read about MEF’s LSO Smart Contracts. 
              • Browse all of MEF’s Edge VIEW Blog Blockchain Articles.
              • Also listen in on these blockchain-related podcasts: AI, Blockchain, and DOAs: Private Data, Public Trust and Blockchain: Unchaining the Blocks to Accurate Billing and Ordering.
              • About Our Guest

                April Taylor, President, Esther Tech

                April Taylor, President of Esther Tech, brings telecom expertise in ordering, billing, inventory, and contracts. As a subject matter expert, she has negotiated more than $1B in billing disputes and implemented solutions underpinned by smart contracts and AI for telecom carriers globally.

                Since 2021, April has contributed to MEF’s smart contract use cases and standards and is the Co-Chair of the Commercial and Business Committee. 

                Executives at the Edge podcast is brought to you by Mplify, a global alliance of network, cloud, cybersecurity, and enterprise organizations working together to accelerate the AI-powered digital economy through standardization, automation, certification, and collaboration.

                More Episodes

                Interested in sharing your industry perspective as a podcast guest? Contact Us!

                The post AI, APIs, and Blockchain: Accelerating Quote to Cash appeared first on Mplify Alliance.

                24 min
              • Monetizing the Edge: The Future of AI Services

                NVIDIA’s Global Head of Edge Solution Sales, Irfan Ali, explains how service providers can unlock new revenue by transforming their edge locations into AI-powered hubs. Learn how real-time AI services, preloaded models, and cybersecurity integration can create a game-changing opportunity. Can the edge become the service provider’s greatest AI asset? 

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                In this Executives at the Edge episode, host Pascal Menezes explores these topics and more with Irfan Ali of NVIDIA:

                • How can service providers monetize their edge locations using AI? 
                • Why is AI inferencing at the edge critical for real-time enterprise applications? 
                • What practical steps should service providers take to transform their networks into AI service platforms? 
                • What role does cybersecurity play in delivering trusted AI solutions at the edge? 
                • Can partnerships with system integrators and software vendors accelerate edge AI deployment?
                • Learn More
                  • Read the related MEF Edge VIEW Blog post, GPU-as-a-Service: Unlocking AI at the Edge.
                  • And see the collaboration between MEF, Infosys, Nvidia, and IronYun unveiled at Mobile World Congress 2025, showcasing GPU-as-a-Service (GPUaaS) and Enabling GPUaaS with MEF LSO APIs 
                  • About Our Guest

                    Irfan Ali, Global Head of Edge Solution, Segment Sales, NVIDIA

                    Irfan is the global leader for NVIDIA’s Edge Segment business. He is responsible for edge solutions for Accelerated computing hardware and AI software stack. He has 3 decades in edge solutions and infrastructures in SCADA systems, IOT and SaaS from his tenures in Schlumberger, Cisco and now NVIDIA.


                    Before joining NVIDIA, Irfan led global Sales GTM for Cisco’s Collaboration Software business and directly involved in its transition into Cisco’s largest SaaS asset. Prior to that, he led Customer Success Management for the entire software and services portfolio. He co-founded the global go-to-market for the Internet of Things (IoT) group within Cisco and led sales to grow the business from zero to $1B in 4 years. As part of his responsibilities, he was also a contributing member for the Global Center for Digital Business transformation, in partnership with IMD University and part of the executive steering committee for the IoT World Forum


                    Prior to these roles, Irfan led artificial lift systems sales, SCADA systems and Alliances for Schlumberger.  


                    Irfan holds an MBA from Pepperdine Graziadio School of business and a Bachelor of Science in Electrical Engineering from California State University, Long Beach.

                    Executives at the Edge podcast is brought to you by Mplify, a global alliance of network, cloud, cybersecurity, and enterprise organizations working together to accelerate the AI-powered digital economy through standardization, automation, certification, and collaboration.

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                    Interested in sharing your industry perspective as a podcast guest? Contact Us!

                    The post Monetizing the Edge: The Future of AI Services appeared first on Mplify Alliance.

                    27 min
                  • NaaS Era: Telecom’s Taylor Swift Moment

                    Live from the GNE MainStage: Taylor Swift meets telecom. Lumen VP, David Shacochis, connects Taylor Swift’s evolution to NaaS, MEF, and telecom’s bold future. He features how NaaS is shaking off the old playbook and going full pop star—reinvention, expansion, domination. If you think networking can’t be sensational, this episode is for you. 

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                    In this Executives at the Edge episode, host Pascal Menezes explores these topics and more with David Shacochis, Vice President, Managed & Professional Services, at Lumen.

                    Learn More
                    • Also enjoy our NaaS podcast episode recap, Power Play: Analysts Sound Off on NaaS.
                    • Get the 2025 MEF NaaS Industry Blueprint. 
                    • Watch David’s GNE 2024 presentation, What Taylor Swift Can Teach Us About Network-as-a-Service 
                    • Global NaaS Events

                      We’re Bringing Together the NaaS Ecosystem

                      JOIN INDUSTRY CHANGEMAKERS

                      About Our Guest

                      David Shacochis, Vice President, Managed & Professional Services, Lumen

                      David Shacochis is the product leader for Managed and Professional Services at Lumen. He drives all aspects of value creation across Lumen’s $500M+ managed services business, focused on integrated use-cases across various asset-intensive industry verticals. These efforts leverage all of Lumen’s capabilities across connectivity, security and edge computing. As a senior leader within Lumen’s product and technology organization, he is responsible for cross-functional product strategy, executive client engagement, user experience, supplier alliances, and roadmap development. 


                      David has been a leader in technology services for over twenty years, leveraging his experiences in many of the major divisions of a service provider organization including global operations, customer service, agile development, technical marketing, product management, corporate acquisitions, and systems integration. Over the past fifteen years Mr. Shacochis has been a focused on the product lifecycle at Lumen since taking responsibility for datacenter services and transition them to the millisecond-grade Edge Cloud portfolio that exists today. 


                      David is a noted public speaker and evangelist for the overall Lumen enterprise strategy, having delivered both technical and thought-leadership presentations at major industry forums such as AWS re:Invent, Microsoft Ignite, Cloud Expo and Gartner Symposium among many others. A former engineering professor at George Mason University, his professional experience with firms at the heart of the cloud computing revolution—such as Exodus Communications, Digital Island, Qwest, Savvis, and Tier 3—has built a wealth of technology experience with a variety of clients across diverse industries in both the public and private sector.


                      David holds a BS in Urban Systems Engineering and an Masters in Business Administration from George Mason University. He is based in the Washington, DC metro area.

                      Executives at the Edge podcast is brought to you by Mplify, a global alliance of network, cloud, cybersecurity, and enterprise organizations working together to accelerate the AI-powered digital economy through standardization, automation, certification, and collaboration.

                      More Episodes

                      Interested in sharing your industry perspective as a podcast guest? Contact Us!

                      The post NaaS Era: Telecom’s Taylor Swift Moment appeared first on Mplify Alliance.

                      15 min
                    • AI-Powered Networks: Building Innovation Culture

                      ACG Research’s CEO and Principal Analyst, Ray Mota, explores how AI-driven automation is transforming networks, the push for interoperability, and the balance between innovation and regulation. He and Pascal discuss key trends shaping the industry and what’s next for service providers. Can AI redefine network services for the future? 

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                      In this Executives at the Edge episode, host Pascal Menezes explores these topics and more with Ray Mota of ACG Research:

                      • How can AI-driven automation transform network operational efficiency? 
                      • What emerging technologies are reshaping service provider capabilities? 
                      • How are customer expectations evolving and what does it mean for service providers?   
                      • What challenges do network providers face in balancing innovation with regulatory compliance? 
                      • Can standardization and interoperability accelerate technological adoption?
                      • Learn More
                        • Also read Ray’s Edge VIEW Blog post, Analyst Insights: Importance of Network-as-a-Service in the Modern Telecom Ecosystem. 
                        • Learn more about how MEF is accelerating Service Automation.
                        • Explore more of ACG Research’s insights on industry trends and market analysis at ACGcc.com
                        • About Our Guest

                          Ray Mota, CEO and Principal Analyst, ACG Research

                          Ray Mota, Ph.D., responsible for the Carrier Strategy & Infrastructure Services and SD-WAN Service, brings a talent for complex technical and critical thinking and provides strategic direction, sharp analysis, and expert advice on networking issues, specializing in design, implementation, and troubleshooting. Prior to founding ACG Research Dr. Mota worked for Aberdeen Group, ManageAll, Micros-To-Mainframes, Advanced Technology Group, Eastman Kodak and the IRS. As a CTO, he designed, implemented and supported complex trading floor systems and large WAN Frame Relay and ATM networks. He also provided training on Sniffer, HP Advisor protocol analysis tools, and MPLS architectures. Ray has also developed cloud applications and has a software patent attributed to him.


                          Ray is recognized as an expert in topics relating to networks, managed services, operational efficiency, and business modeling. He has been the keynote speaker for global telecom events. His insightful commentaries and analyses have been published in The Wall Street Journal, Washington Post, Bloomberg, Telecom Magazine, MSNBC, CNN Money, Forbes, Fortune, Businessweek, NY Times, SF Chronicle, and other industry publications.

                          Executives at the Edge podcast is brought to you by Mplify, a global alliance of network, cloud, cybersecurity, and enterprise organizations working together to accelerate the AI-powered digital economy through standardization, automation, certification, and collaboration.

                          More Episodes

                          Interested in sharing your industry perspective as a podcast guest? Contact Us!

                          The post AI-Powered Networks: Building Innovation Culture appeared first on Mplify Alliance.

                          32 min
                        • Securing the Future: Certifiably SASE

                          Ian Foo, CTO and EVP of Product for CyberRatings.org, MEF’s testing and certification partner, details the rise of cybercrime, particularly state-sponsored cyber threats, and the critical need for securing operational technology. He discusses the role of SASE certification in mitigating these risks, highlighting its comprehensive testing methods for malware, exploits, and evasions. How does third-party certification enhance vendor trust and validate enterprise security and performance amid rising cyber threats?

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                          In this Executives at the Edge episode, host Pascal Menezes explores these topics and more with Ian Foo of CyberRatings.org:

                          • How is the cyber-crime space evolving?  
                          • Which industry opportunities and challenges are key in the SASE arena?  
                          • How does CyberRatings.org’s testing for MEF SASE certification differ from other types of testing in the industry?  
                          • What value does testing and certification bring to the table for SASE vendors, service providers, and enterprise end users?
                          • Learn More
                            • Read Pascal’s recent article, 5 Reasons Enterprises Should Demand Certified SASE Offerings 
                            • Read the CyberRatings.org blog post on The Hidden Danger of Evasions
                            • Also listen to CyberRatings.org’s Chairman and CEO, Vikram Phatak, discuss the current cybercrime ecosystem in the podcast episode, Ransomware-as-a-Service: Securing the Enterprise.
                            • Explore MEF’s certifications for SASE services.
                            • Read MEF’s State of the Industry Report: SASE. 
                            • About Our Guest

                              Ian Foo, CTO and EVP of Product, CyberRatings.org

                              Ian Foo has over 20 years of experience in cybersecurity, network engineering, and product development. Previously, he was Senior Product Manager at Google, focusing on Cloud Networking and special projects within Google Cloud Platform (GCP). There he drove vision, strategy, roadmap, and development of networking and routing at global scale to create platforms enabling effective enterprise cloud transformation for Google’s customers. This included leading the cross-Google effort to bring IP multicast to Google Cloud, unblocking Cloud transformation for Capital Markets, Financial Services, and Media/Broadcast/Entertainment industries.


                              Prior to Google he was Director of Product & GTM for Service Providers at Commvault where he led product management for Service Provider transformation from traditional on-premises solutions to Cloud SaaS based models and platforms. Earlier in his career he held senior product and technical leadership positions focusing on security, enterprise solutions, service provider solutions, data center networking, global scale routing, and Software Defined Networking (SDN) at several global technology companies including Huawei, Cisco, and BBN/GTE Internetworking/Verizon.


                              Ian currently holds 13 U.S. patents that include methods for creating software defined ordered service patterns in communications networks, method for selectively manipulating control traffic to improve network performance, and techniques for providing security protection in wireless networks.

                              Executives at the Edge podcast is brought to you by Mplify, a global alliance of network, cloud, cybersecurity, and enterprise organizations working together to accelerate the AI-powered digital economy through standardization, automation, certification, and collaboration.

                              More Episodes

                              Interested in sharing your industry perspective as a podcast guest? Contact Us!

                              The post Securing the Future: Certifiably SASE appeared first on Mplify Alliance.

                              32 min
                            • Power Play: The State of SASE

                              This special “Power Play” episode recaps SASE’s evolution, including real-world deployment strategies, the role of standardization, and the impact of AI in cybersecurity as industry experts from Versa Networks, Comcast Business, and Dell’Oro Group weigh in on the state of SASE. 

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                              In this Executives at the Edge episode, host Pascal Menezes explores these topics and more with industry leaders:

                              • Kelly Ahuja, CEO, Versa Networks, explains how SASE is transforming enterprise security by integrating networking and security into a unified solution. Listen to the full episode: SASE and 5G: Delivering Cloud-based Security and Connectivity 
                              • Bob Victor, Senior VP, Customer Solutions, Comcast Business, shares real-world deployment strategies and how enterprises are adopting multi-vendor SASE solutions. Listen to the full episode: Secure Networking: Turbocharging Global Strategy 
                              • Mauricio Sanchez, Senior Research Director, Dell’Oro Group, explores the need for SASE standardization and certification to ensure security and interoperability and offers a look at how AI is shaping the future of SASE-driven cybersecurity. Listen to the full episode: SASE: On the Edge of Securing the Digital Future 
                              • Learn More
                                • Also listen in on the transformative impact of NaaS from the Edge in Power Play: Analysts Sound Off on NaaS 
                                • And satellite, multi-cloud, and AI highlights in Power Play: Tech Landscape Transformed
                                • Executives at the Edge podcast is brought to you by Mplify, a global alliance of network, cloud, cybersecurity, and enterprise organizations working together to accelerate the AI-powered digital economy through standardization, automation, certification, and collaboration.

                                  More Episodes

                                  Interested in sharing your industry perspective as a podcast guest? Contact Us!

                                  The post Power Play: The State of SASE appeared first on Mplify Alliance.

                                  19 min
                                • Surpassing Manual: Telecom Automated

                                  Orchest’s CEO, Jeremy Villalobos, outlines how Orchest has modernized to meet customer demands for instant quotes and service delivery, despite complex challenges across global networks, legacy systems, and physical infrastructure. Has automating manual tasks and reallocating resources truly increased profitability and customer value? 

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                                  In this Executives at the Edge episode, host Pascal Menezes explores these topics and more with Jeremy Villalobos of Orchest:

                                  • Why is automation essential for the future of telecom?   
                                  • How can companies start their automation journey without overwhelming their organization? 
                                  • Why does address validation remain such a critical challenge in telecom automation? 
                                  • Why is API standardization crucial for seamless interconnection between global networks?   
                                  • What unique challenges does the Latin American telecom market face in adopting automation?
                                  • Learn More
                                    • Also listen in on Jeremy and Pascal’s last episode together discussing  Disruptive Technologies in the LATAM Market: The Rising Tide. 
                                    • And don’t miss Eric Seaman and Pascal’s episode, Automation Imperative: Modernizing LATAM Telecom. 
                                    • Explore MEF’s LSO APIs for service automation. 
                                    • Browse the LSO API Catalog and blend LSO APIs on MEF’s LSO Marketplace
                                    • About Our Guest

                                      Jeremy Villalobos, CEO, Orchest Technologies

                                      Jeremy Villalobos is the Chief Executive Officer and Board Member of Orchest Technologies. He serves as the Chairman of the Latam Executive Council in MEF Forum. He was recently recognized for the third year in a row (2022, 2023, 2024) in the Top 100 most influential people in the Wholesale and ICT community by Capacity Media. In 2022, he served as Co-Chair for the LSO Committee at MEF Forum developing LSO API standards.


                                      He led the creation of the revolutionary Orchest platform and the network feasibility analysis algorithm. He has served in several key capacities and advisory boards for various technology and Carrier organizations. He was a member of the Board of Advisors of Stetson University in Florida from 2020 to 2023.

                                      Executives at the Edge podcast is brought to you by Mplify, a global alliance of network, cloud, cybersecurity, and enterprise organizations working together to accelerate the AI-powered digital economy through standardization, automation, certification, and collaboration.

                                      More Episodes

                                      Interested in sharing your industry perspective as a podcast guest? Contact Us!

                                      The post Surpassing Manual: Telecom Automated appeared first on Mplify Alliance.

                                      23 min
                                    • Agentic AI: Intent-Driven Autonomous Networks

                                      ServiceNow’s VP & Head of Product Management for Telecom, Media & Technology, Rohit Batra, discusses the future of autonomous networks, intent-based solutions, and the transformative role of agentic AI in telecom. How will AI-driven automation revolutionize customer experiences, streamline operations, and deliver on ambitious visions of fully autonomous networks?

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                                      In this Executives at the Edge episode, host Pascal Menezes explores these topics and more with Rohit Batra of ServiceNow:

                                      • How is agentic AI fundamentally different from generative AI, and why does it matter for network operations?
                                      • What challenges do organizations face when implementing autonomous networks powered by AI? 
                                      • Can agentic AI improve customer experience and satisfaction? 
                                      • Which industries and use-cases stand to benefit most from agentic AI-driven networks?
                                      • How will AI systems and human operators collaborate to manage future networks?
                                      • Learn More
                                        • Also listen in on Rohit’s previous podcast, Experience-Led Transformation: How We Meet Customer Demands.
                                        • Learn more about how MEF is accelerating Service Automation.
                                        • About Our Guest

                                          Rohit Batra, ServiceNow, VP & Head of Product Management for Telecom, Media & Technology

                                          Rohit is the Vice President and Head of Product Management for TMT (Telecom, Media, Technology) Industry at ServiceNow. As part of his role, Rohit leads the TMT product strategy and roadmap pertaining to domains such as network and service experience, order management and customer experience for ServiceNow customers. Prior to ServiceNow, Rohit ran the solutions and product strategy teams at various organizations including Salesforce, Amdocs, Oracle and Comverse. He has over 20 years of experience in TMT industry across Customer Experience and BSS/OSS domain running delivery, solutions, and product management functions.

                                          Executives at the Edge podcast is brought to you by Mplify, a global alliance of network, cloud, cybersecurity, and enterprise organizations working together to accelerate the AI-powered digital economy through standardization, automation, certification, and collaboration.

                                          More Episodes

                                          Interested in sharing your industry perspective as a podcast guest? Contact Us!

                                          The post Agentic AI: Intent-Driven Autonomous Networks appeared first on Mplify Alliance.

                                          24 min

                                        About Executives at the Edge

                                        From the publisher's feed

                                        Join Mplify Alliance CTO Pascal Menezes as he explores thought-provoking perspectives from the leaders and changemakers propelling AI-powered digital transformation. Each episode delves into…