Virtual GM - A Hotel Management Podcast

Expedia & OTA's - How To Make Them Work In Your Favor


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Cody & Spencer talk about Expedia. 

Expedia and other online travel agencies can be a great way to reach new customers and grow your hotel business. However, some hoteliers view Expedia as the "evil empire" because of the high commissions they charge. But is Expedia really that bad? Let's take a look at the pros and cons of using Expedia for your boutique hotel.

On the plus side, Expedia brings in a lot of business. They are one of the largest online travel agencies in the world and have a huge customer base. This means that you can reach a lot more people by listing your hotel on Expedia than you would if you just relied on your own website.

Expedia also has a lot of clout with airlines and other hotel chains. This can be helpful when it comes to negotiating rates and getting discounts on travel.

On the downside, Expedia does charge high commissions - up to 25% in some cases. This can take a big chunk out of your profits. And because Expedia is such a large company, they have a lot of negotiating power when it comes to rates. This means that you may not be able to get the best deal for your hotel if you list it on Expedia.

So, what's the verdict? Is Expedia evil? Maybe not. But should you use them for your boutique hotel? That's a decision that only you can make. Consider the pros and cons carefully before you decide.

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Virtual GM - A Hotel Management PodcastBy Vibrant Management

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