In this episode of Experiential Alchemy, hosts Lucy Stratton and Rick Cosgrove sit down with Barkley Dean, Vice President of Executive Experiences at Salesforce. Barkley shares his fascinating career progression from backpacking in Europe to licking stamps at a travel incentive company, eventually leading to high-profile roles on both the agency and brand sides of experiential marketing. He provides unique insights into how technology revolutions—from paper tickets to AI—are reshaping the industry and details what it takes to orchestrate flawless event experiences even when things go completely sideways behind the scenes.
Meet the Guest
Barkley Dean is the Vice President of Executive Experiences at Salesforce. With a career spanning nearly three decades, Barkley started in travel and incentive programs before transitioning to large-scale B2B conferences at agencies like George P. Johnson. For the past 15 years, he has driven experiential innovation on the brand side at Salesforce, navigating the massive scale of hallmark events like Dreamforce while maintaining a keen focus on marketing strategy, registration foundation, and cutting-edge attendee experiences.
What You’ll Learn
The Value of Agency Foundations: Why starting your career on the agency side provides a broader understanding of operational processes, budgets, and brand diversity before moving to the client side.
Technology as a Job Enhancer: How AI is redefining day-to-day event management roles by eliminating manual data analysis and freeing up time for human creativity and contextual strategy.
The Power of Spatial Narrative: How mocking up physical floor layouts (like the Salesforce Campground) serves as a visual story that guides attendees naturally through a brand's ecosystem.
Crisis Management Excellence: Crucial takeaways on how to pivot a stadium-level production in under 72 hours when unexpected back-end sabotage threatens an event.