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Mike and Customer Service Manager, Lance Mark, discuss the benefits of buying a functional fireplace that produces heat versus a heatless model intended for ambiance.
Mike welcomes Customer Service Manager, Lance Mark, back to the podcast to review the most frequent questions our customers have about their fire features.
Mike sits down with Customer Service Manager, Lance Mark, to review and resolve the most common technical issues our customers experience with their gas fireplaces and gas log sets.
In this episode, Mike and Customer Service Manager, Lance Mark, explain how Woodland Direct's service philosophies strive to simplify our customers' fire projects.
Mike sits down with Customer Service Manager, Lance Mark, to discuss how Woodland Direct's expert service team strives to make fire projects as simple as possible for our customers.
Mike and Randy discuss the potential pitfalls of roasting marshmallows over a Natural Gas or Propane fire pit and how you can avoid them.
Looking for an easy way to upgrade your home? Mike and Randy share the benefits of installing an affordable, efficient, and eco-friendly electric fireplace.
Mike and Randy cover what you need to know before hanging a TV over your fireplace, including manufacturer guidelines and clearance and installation requirements.
Mike and Randy list the specific service and maintenance steps you'll need to take to ensure your BBQ grill stays in top-condition for years to come.
Mike and Randy share the benefits of purchasing a ready-to-finish kitchen island for your backyard and why these pre-made models are easier to install than custom-built islands.
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