Extra Credit

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Credit management is a risky business. Every credit decision is directly influenced by ever-changing micro- and macro-economic factors. To better mitigate risk, credit professionals must be proactive in their credit limit assessments for new and existing customers. 

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Joining NACM is not merely a membership; it's an investment in a network that propels your career forward and surrounds you with a community that shares in your successes and supports you in times of professional challenges. 

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The global economy faced severe headwinds in 2023 that tested its resilience—a banking crisis, tight monetary policy and some of the worst geopolitical tension seen in years. Still, the U.S. defied recession fears. Hear about the events that shaped the financial landscape of this past year and what lies ahead.

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As the new generation of credit professionals takes over the B2B credit industry, they are approaching customer relationships differently. However, the goals remain the same—create a strong sense of trust, improve customer service and mitigate risk.

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NACM’s Credit Congress & Exposition started off as a mission to bring together credit professionals from across the nation to network, learn and stay informed about the latest changes in the credit world. Now, it is more than just an annual hub of credit knowledge—it’s a catalyst for career growth and professional development.

Early-bird registration rate ends Dec. 8! 

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Amid the intricate tapestry of commerce, there exists a silent but pivotal protagonist: the B2B credit management function. Credit management has played an integral role in shaping the financial health and stability of businesses throughout history. Credit is a critical cornerstone upon which the world of commerce rests—and without it, global trade would come to a screeching halt.

Trade creditors are the lifeblood of our economy, currently providing approximately $5.6 trillion of capital to businesses in the United States, most of which is extended on an unsecured basis. Here we explore what a world might look like without credit (hint: It is pure chaos). 

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An independent study of NACM members revealed those who hold certifications average 6% higher salaries than those who do not, and many credit managers hold more than one certification. Learn what credit managers have to say themselves about the value of professional certifications.   

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Burnout has become a corporate vampire, draining the life out of employees through emotional exhaustion and lost productivity. By understanding the causes of and the preventative measures for burnout, credit professionals can maintain the physical and mental well-being of their credit team as well as improve performance in the workplace.

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Just as a football team relies on every player’s commitment and passion to achieve victory, an organization thrives when its employees are fully engaged. Learn about lessons that every credit leader can learn from football to energize their teams and score business success.

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The term "ghosting" is not just for the dating world. 

Picture this during Halloween season ... you've extended credit to a customer, and everything seems to be going smoothly. Invoices are sent, but suddenly, it's as if your customer has vanished into thin air. They're not responding to calls or emails. So, what should you do when a customer "ghosts" you? 

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