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In this episode of Fail Faster Podcast, Rob Hedrick, is the Director of Product Design at American Express joins us. Rob discusses how the company allowed for flexibility and innovation, leading to the creation of a customer-centric experience from a more card-centric focus. Rob also shares his experiences working on projects, such as redesigning payment systems and voice user interface design, and how they were able to learn and grow from them. He also talks about the importance of collaboration, testing, pitching ideas, and how American Express provides a supportive culture that allows for creative thinking that leads to innovation.
On a personal note, Rob loves coffee so much that he roasts his own beans. Rob has a deep understanding of his craft and cares deeply about creating the best user experience for the users his work touches.
Naren Roy, Vice President of Product Management at Foundation Partners Group is a Product and General Management executive that has helped scale multiple successful companies through periods of hyper-growth. Deep experience building and leading small to large-sized teams (business operations, product management, general management). He combines business expertise with a technical background. He has worked in structured and unstructured teams for several years, helping companies and organizations grow, scale, and achieve their goals.
Sergi Luvish, VP of Software Development, HealthEdge joins us to share about his unique journey that led him to where he is today. He is getting ready to start a series of educational bites called Modular Leadership where he will be sharing practical nuggets of executable leadership. Sergi believes in hiring overqualified people for jobs to get better value and apply skills cross functionally.
This Fail Faster podcast episode features Yasmin, the Global Director of Products at RIA Money Transfer. Yasmin talks about her background, her love for product management, and how her experiences as an immigrant led her to her current role. She discusses her role in the company, her team, and how she helps to bring services to immigrants who want to send money to their families overseas. Yasmin shares the opportunities and improvements she sees in product management, and how she ensures that projects are delivered successfully.
Join us on the Fail Faster podcast as we dive into the world of product development and innovation with John Guillaume, the former head of design and innovation at Comcast Business. In this episode, John shares his insights on what makes a product great and why some products end up being average. He emphasizes the importance of being true to the promise to the customer. With his extensive experience in sales and product management, John sheds light on how to accelerate go to market initiatives succussfully. Discover the strategies and key principles that can help you create exceptional products and achieve market success.
Shardool Pandit is VP, Head of Design at OneMain Financial, a leader in offering non-prime customers responsible access to credit and is dedicated to improving the financial well-being of their customers. Shardool brings his visual design, digital art direction and story-telling skills to his role at One Main. He is excited about leading digital transformations of some of the key functions to enable a more customer driven experience. Shardool is elevating the performance of the internal tools like easily bundling products to offer more value to the customers while adding new features to enable self service for the end customers. He believes in everyone bringing their creative awesomeness to look at a traditional industry with a lens of a startup to bring education and new approaches.
Daan is a UX leader who has been in the field for 23 years building UX teams at a variety of companies, large and small. He is a UX Designer and Researcher by heart with a passion for starting and building UX Design and Research teams. He has 23 years experience designing successful consumer and enterprise web, mobile, and desktop apps, brands, and hardware devices.
For the past 15 years he has been starting, growing and leading diverse, multi-disciplinary UX teams, and defining and executing on corporate product vision and strategy. Mostly recently as the VP of Product Design, UX Research and Technical Writing at Axon and before that at Head of UX Design & Research at Qualtrics. Daan is originally from the Netherlands where he went to school for Industrial Design Engineering. He moved to the United States in 2000 to start his career.
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