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Vipin Maheshwary, User Experience Leader at Salesforce joins the show to share his journey of becoming a UX designer. What he loves about this work, the layers of details that go into translating a broad vision of a leader to user context with creative content and information architecture down to a simple button a user needs all the while keeping the business needs aligned. This is a skill that comes with looking through the lense of a user all the time.
Suma Kumaraswamy is an innovative & collaborative digital transformation leader with several patents, accolades to her credit. An industry leader who believes in creatively solving for customer needs while balancing business goals in a constantly changing landscape, Suma continues to champion and advocate for empathy led design thinking to deliver best in class experiences for customers as well as leveraging empathy for collaboration and transformation within the organization. Most recently as the Head of Mobile Product and User Research she was able to apply the customer-centric design principles to increase mobile banking app ratings from 2.2 out of 5 on the Apple App store to 4.8 out of 5 along with a significant increase in the NPS scores!
Ramesh Aki is the Vice President, Digital Solutions and Engineering at Ameriprise Financial Services. "I don't like that man, I must get to know him better." - Abraham Lincoln. This sums up Ramesh's philosophy of ideating, designing, launching and measuring solutions that become milestone events for an organization, like reimagining automation with available tools during the Y2K era. His team is his most valued customers and he is always thinking about how to create human and digital interactions that can create a positive impact. His team's and his work at Elevance Health (previously Anthem, Inc.) earned them two Stevie Awards for innovations in sales and customer service, a NN|G award for best designed Intranet, and a US patent for System and Method of Assessing Sentiment of an Organization. He shares great insights about how to improve the health of an organization by investing in human relationships.
Raghav Singh has over twenty years of experience in product management leadership. He currently is a Director of Product Management at Salesforce and has previously worked at IBM, Oracle, and Inform. He has launched over 20 products and has twice won an award for the "Top New Product' at the HR Technology Conference. He is an author and frequently posts on talent and technology-related topics at ERE and TLNT.
A data, analytics, and technology executive with experience building products and partnerships with some of the top organizations across media, insurance, entertainment, government, telecom, nonprofit, automotive, political, and technology sectors on how to reshape their futures by leveraging data, insights, and technology. Peter is currently the Head of Strategy and Partnerships within the Innovation team at Allstate. Previously he worked at Google consulting Automotive clients on how to transform their digital operations. He also was one of the founding membersCivis Analytics in 2013, a company born out of the 2012 election campaign of President Obama focused on transforming how companies use person-level data to inform some of their hardest consumer problems. Prior to that, he held positions with Omnicom, Starcom, and National Geographic.
Mauro Porcini is PepsiCo's first-ever Chief Design Officer. He joined the food & beverage corporation in 2012 and in said role he is infusing design thinking into PepsiCo's culture and is leading a new approach to innovation by design that impacts the company's product platforms and brands, which include Pepsi, Lay's, Mountain Dew, Gatorade, Sodastream, Doritos, Lifewtr, bubly, Aquafina, Cheetos, Quaker, 7Up, Mirinda, amongst many others. Before joining PepsiCo, Mauro served as the first-ever Chief Design Officer at 3M. His mission was to build and nurture a design-sensitive culture in a technology-driven global corporation. His teams, based in the U.S, Italy, China and Japan, won many of the world's most prestigious design and innovation awards.
Michael is a Product Design leader and entrepreneur with 20 years of experience in high tech working in various sectors including eCommerce, telecom, cloud software, information technology, health tech, and fintech. Following his passion for UI design, Michael became the Director of user experience at Kony.com [now Temenos] in 2010. Currently, Michael is the Head of Design for Core Products at Bill.com [NYSE - BILL] a publicly traded cloud-based software company responsible for the creation of business financial operations tools, and end-to-end payments automation. In addition to that, he is a product design advisor at a healthcare automation startup.
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