Fail Faster

Alan Hohn, Director, External Outreach and Software Strategy has been a leader at Lockheed Martin for the past 25 years delivering mission-critical software that serves pilots, sailors and department of defense. Testing incremental complex parameters like air quality, site reliability, other special hardware and software functions to analyze ahead of time what could fail requires continuous tests. In the span of 25 years he has seen and been part of the transformations from waterfall process to agile methodology improving performance systems with prototyping using virtualization and simulation solutions. He shares that designing an aircraft is once in a career opportunity and repeating a successful design of an aircraft has gone through a massive transformation at Lockheed.

Fumi is the Vice President, Experience Design from PNC joins us to share his unique journey that kicked off from a passion to solve human problems and the excitement of venturing into an unknown territory. Fumi brought 75% efficiency to a new account opening process by cutting down on repeat information and tightening the customer experience at PNC. There are some great tips on management style that Fumi shares as well in this talk.

Kendall leads the Rider & Maps UX Research team at Uber, where she and her team work to uncover insights about our users & identify strategies to deliver consistently great experiences for riders around the world. She spent several years working as an individual contributor before recently transitioning to a management role. Previously, she worked at SAP Concur, conducting research on enterprise business software for spend management. Prior to entering the UX Research field, Kendall worked in both design and product management before making the transition into UX Research. Kendall graduated with her BS in Human Centered Design & Engineering from the University of Washington in 2016. In this episode, Kendall shares how innovation is not making big changes but making little things easier.

Forward thinking Senior leader passionate about capturing business opportunities through digital solutions and delivering global complex projects to Fortune 500 companies. In two decades of experience earned the role of a trusted advisor by establishing credibility and proactive partnerships to align business and technology strategies. Leads with empathy, fostering Entrepreneurial micro culture for innovation -craft inspiring solutions, scale and launch products by navigating matrixed organizations.

Jesus is a technologist with decades of experience leading engineering and product teams for organizations that range from early-stage startups to large global corporations. In his current role at FIS, he leads the solutions strategy team that continues to fuel, with products and services, the behind-the-scenes operation of Private Equity firms across the globe. His passion and focus are to provide solutions to solve the problems that his customers face on a day-to-day basis in the fascinating journey of portfolio managers and investors seeking alpha.

Lan Tran is a learning strategist, experience designer, and technologist with over 20 years of experience in the learning and technology industries. She has been featured in Forbes and HR Tech Outlook for her people-first leadership style and learner-centric design focus to improve the employee experience through learning. Lan is currently the Director of Learning Design & Technology at McDonald's, where she sets the vision and direction for a people-first learning design approach with a focus on behavior change and enabling technologies through continuous learning, gamification, and immersive experiences. Lan enjoys doing big things, making dreams and visions come true, and is known for making the impossible possible. Prior to joining McDonald's, Lan was the Head of L&D Governance, Technology, and Operations at Kraft Heinz, where she set the vision and direction for L&D governance, learner engagement, learning analytics, and their learning ecosystem, including their online corporate university.

Sovdeep Das is a Sr. Director of Product at Fiserv, a global leader in payments and financial technology. Serving millions of clients globally in areas including account processing, digital banking; card issuing; payments; e-commerce; merchant acquiring; and more.

Sovdeep is leading transformational initiatives by bringing human emotional intelligence into the data intelligence and knowledge assets at Fiserv. Here is a peek at the world of a curious leader who is experimenting on what works best together to create the next generation of best in class experiences for their existing and future customers taking Fiserv to the next growth milestone.