The Director's Playbook

FD Talks 27: The 7 Types of Funeral Consumers and How to Serve Them


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The average funeral consumer falls into 1 of 7 categories. And each group has different expectations of how funerals shouldbe…and how they expect you to interact with them. Josh McQueen, Vice President of Marketing & Product at Directors Investment Group (DIG), returns to the FD Talks podcast to identify these 7 consumer segments, based on a recent study done by McKee Wallwork + Co. and DIG.
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The Director's PlaybookBy Funeral Directors Life

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