There are several ways you can set up a new OnTime database. Whether youd like to try a 30 day 10-user trial, a single user license, or an extended team trial, all OnTime needs is to be properly activated. This week we cover the aspects of activating your OnTime database.

Filters are bits of logic (bookmarked searches) that can be used several ways with OnTime. These searches can be applied to the main grid, e-mail alerts, customer portal, reports, and archiving. This week we'll show examples of using filters in customer portal, with reports, and with archiving.

Filters are bits of logic (bookmarked searches) that can be used several ways with OnTime. These searches can be applied to the main grid, e-mail alerts, customer portal, reports, and archiving. This week we’ll show examples of using filters in the main grid and with e-mail alerts.

There are lots of different screen options that you may find yourself changing constantly in OnTime Windows and Web. These are settings like what project you have selected, what filter you have on, what columns are in your grid, what colors you activate for rows and text, what default tab you have selected, etc. Views can be created uniquely for each user to help manage different groups of settings that you may want to activate from time to time. This week's podcast discusses views and some examples of how you can use them.

Each user account in OnTime has their own settings they can configure for use with the Windows version and with the Web version. This week's podcasts covers everything you need to know about User Options when using OnTime for Windows or Web.

There are two different “edits” in OnTime for defects, features, tasks, and incidents. The first is editing something based on the project that it’s in. The second is editing something based on the workflow step that it’s in. These are two different ways of seeing the item. This week we walk through the process of using field templates two different ways.

This week's podcast focuses on how you can see the history of your defects, features, tasks, and incidents. Project wiki pages also have histories; previous versions of wiki pages can be reverted.

Canned responses are a way to speed up the time it takes to fill out text fields and respond to e-mails. Create your own pieces of text that you can recall and paste with a few mouse clicks! This time saver is great for tech support agents and developers.

Comment Fields are coming in OnTime version 9.1! These fields provide more flexibility when gathering data from users. This week we’ll focus on comment fields and the different ways they can be utilized.

OnTime 9.1 has some great new features for our customers! These include comment fields, custom responses, burndown chart enhancements, and IMAP support for emails! Check out our new features in this week's podcast!