This week in the podcast we walk through an example of how a tech support agent might set up their main screen when they first log into OnTime. In this example we discuss filters, color coding, tabs, the grid, and views.

OnTime allows you to integrate bugs and features with your Source Control Management solution, such as Sourcesafe or Perforce. This week we walk through an example of setting up your SCM tab to work with the Subversion SCM tool.

OnTime has several different custom fields that you can work with. One of these types of fields is a hyperlink field. This week we discuss how to create and use these versatile fields to point at other webpages (especially custom webpages) related to items in your database.

The “Manage Users” window is where security is handled for individuals utilizing OnTime Windows, Web, and VS.Net. Settings and license information are also obtainable through this window.

Worklogs in OnTime track how much time is spent on defects, features, tasks, and incidents. You can view worklogs for an item, add worklogs to an item, and also view all worklog entries on the system and search through them. Also, there are several settings that control how these time entries behave.

The OnTime software package has lots of versatile ways to adapt to your business. Most people probably don’t realize just how flexible OnTime really is. In this week’s podcast we show the “System Options” menu and how precisely numerous behaviors can be tailored for OnTime.

When deciding upon using OnTime, there are two types you can select: Professional and Express. This week in the podcast we talk about what the Express version of OnTime can do for your company.

One new feature in OnTime 2009 is Wiki Page Comments--the ability for customer and users to comment on particular wiki page articles. There are several different ways that you can configure how this works inside your database. This week we walk through these settings so you can get Wiki Page Comments working correctly for your instance of OnTime 2009.

The treemap chart is a unique chart that allows a user to see which defects, features, tasks, or incidents require the most attention. The graphical visualization of Original Estimate and Percent Complete can transmit such needed information in just a glance.

Burndown charts are a new chart type available on the Project Dashboard in OnTime 2009. This week we describe how these charts operate and how you can use them to see your project's rate-of-completion.