Nearly a year to the date of launching its new approach to shared services, the Office of Management and Budget moved the first offering from interim to permanent. This decision means this new approach to shared services also can finally move from theory to practice. Suzette Kent, the federal chief information officer, said the designation of the Department of Homeland Security's Cybersecurity and Infrastructure Security Agency as a cybersecurity shared service center is an important milestone for the government for many reasons. Hear more on Ask the CIO, with Federal News Network Executive Editor Jason Miller.

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