The Business of Government Hour

Differences in perspective can divide teams, erode trust, and undermine performance. But what if those same differences hold the key to stronger leadership and better results? How can leaders bridge competing viewpoints, build more effective teams, and turn differences into a source of lasting value? Join host Michael J. Keegan as he explores these questions and more with Susan MacKenty Brady and Lieutenant General (Ret.) Leslie C. Smith, co-authors of All the Difference: Six Leadership Actions to Bridge Perspectives, Strengthen Teams, and Create Value, on The Business of Government Hour.

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What does it take to modernize a public benefits system that millions of people rely? How do government leaders improve customer experience, strengthen trust, protect sensitive data, and replace legacy systems? And how can technology help a large public agency become more responsive, more resilient, and more human-centered? Join host Michael J. Keegan as he explores these questions and more with my special guest Ajit Girn, Chief Information Officer of the California Employment Development Department next week on The Business of Government Hour. 

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What would it take to redesign it for outcomes, not just compliance? How is Tennessee leveraging data, digital tools, and emerging technologies like AI to transform the delivery of human services? What can we learn from the new book, Our Net Has Holes In It? Join host Michael J. Keegan as he explores these questions and more with Clarence Carter, Commissioner, Tennessee Department of Human Services and author of Our Net Has Holes In It.

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What does it take to help American companies compete and win in markets around the world? How is the U.S. government turning trade agreements into real opportunities for American exporters? What role do investment, advocacy, and commercial diplomacy play in strengthening U.S. competitiveness? And how are technology and AI changing the way government supports businesses seeking to expand globally? Join host Michael J. Keegan as he explores these questions and more with David L. Fogel, Assistant Secretary of Commerce and Director General of the U.S. and Foreign Commercial Service for Global Markets at the U.S. Department of Commerce.

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What does digital transformation look like in an agency operating every day at the intersection of security, trade, and travel? How can emerging technologies, data, and AI help U.S. Customs and Border Protection strengthen its mission and better equip those on the frontline? And how does an organization as operationally complex as CBP move faster and innovate? Join host Michael J. Keegan as he explores these questions and more with James McCament, Chief Digital Transformation Officer at U.S. Customs and Border Protection.

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What does it take to run the most operationally complex department in the federal government? Securing borders. Responding to disasters. Protecting critical infrastructure. At the Department of Homeland Security, keeping those missions running takes focused management. This week on The Business of Government Hour, host Michael J. Keegan talks with Troy Edgar, Deputy Secretary of Homeland Security, about sustaining mission-critical operations and what lies ahead in a more complex world.

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How would an agency even know that the hardware running its most critical systems isn't what it thought it purchased? And what does that mean for emergency management, 911 systems, and the infrastructure the public depends on every day? Join host Michael J. Keegan as he explores these questions and more with thought leaders Dr. David Bray and Dr. Trent Teyema.

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What is the “Mission Generation”? What motivates talented professionals to pursue careers in public service today? How can government attract and empower a new generation of leaders who want their work to have purpose and impact? Join host Michael J. Keegan as he explores these questions and more with Arun Gupta, co-author The Mission Generation: Rewrite Success, Reclaim Your Purpose, Rebuild Our Future. 

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What if the biggest leadership challenge today isn’t strategy, talent, or even technology? What if it’s uncertainty. Why are traditional leadership models breaking down? What is the difference between leading with authority and leading with trust? Why, in today’s environment, is leadership less about control and more about courage. Join host Michael J.Keegan as he explores these questions and more with Peter Behrens, author of Into the Fog: Leadership Stories from the Edge of Uncertainty.

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What is post quantum cryptography? How can it help us better understand the what the quantum threat actually looks like? How did a forty-year-old open problem in coding theory become a federal deadline? And what should government executives do first? Join host Michael J. Keegan as he explores these questions and more with Carlos Aguilar Melchor, Leading Researcher in Post-Quantum Cryptography and Co-Inventor of HQC.

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