The Business of Government Hour

What does it take to bring artificial intelligence into state child welfare systems? How do you modernize legacy systems…without losing the human judgment at the heart of child welfare? And what happens when you combine data, product thinking, and human-centered design to rethink how government delivers services? Join host Michael J. Keegan and his guest Steven Hintze, Chief Data and Product Officer at the Arizona Department of Child Safety.

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What is the “Mission Generation”? What motivates talented professionals to pursue careers in public service today? How can government attract and empower a new generation of leaders who want their work to have purpose and impact? Join host Michael J. Keegan as he explores these questions and more with Arun Gupta, co-author The Mission Generation: Rewrite Success, Reclaim Your Purpose, Rebuild Our Future. 

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What if the biggest leadership challenge today isn’t strategy, talent, or even technology? What if it’s uncertainty. Why are traditional leadership models breaking down? What is the difference between leading with authority and leading with trust? Why, in today’s environment, is leadership less about control and more about courage. Join host Michael J.Keegan as he explores these questions and more with Pete Behrens, author of Into the Fog: Leadership Stories from the Edge of Uncertainty. 

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What does it take to lead one of the largest and most complex service organizations in the federal government? What are the VA’s most urgent priorities? How is VA reducing its claims backlog? What will it take to get electronic health record modernization right? Join host Michael J. Keegan as he explores these questions and more with Dr. Paul Lawrence, Deputy Secretary at the U.S. Department of Veterans Affairs.

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What would it take to redesign it for outcomes, not just compliance? How is Tennessee leveraging data, digital tools, and emerging technologies like AI to transform the delivery of human services? What can we learn from the new book, Our Net Has Holes In It? Join host Michael J. Keegan as he explores these questions and more with Clarence Carter, Commissioner, Tennessee Department of Human Services and author of Our Net Has Holes In It.

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What does an AI-enabled government look like? How is AI already transforming government operations today? How should government agencies measure real progress, and when is rapid leapfrogging beneficial vs. risky? Join host Michael J. Keegan as he explores these questions with authors Faisal Hoque and Erik Nelson.  

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How can leaders move their organizations toward sustained improvement? Why are results-driven reforms are so fragile? What makes them endure? Join host Michael J. Keegan as he explores these questions and more.

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How do great leaders drive innovation at scale? What are the ABCs of leading innovation? How can government executives navigate AI governance, interagency modernization, and cross-sector partnerships? Join host Michael J. Keegan as he explores these questions and more with Jason Wild, co-author of the book Genius at Scale: How Great Leaders Drive Innovation at Scale.

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What are the strategic priorities the U.S. Office of Personnel Management (OPM)? How is OPM working to modernize the U.S. federal HR systems? What is it doing to streamline hiring, shift to a skills-based talent management, and what will it take to build the workforce of the future? Join host Michael J. Keegan as he explores these questions and more with Scott Kupor, Director of the U.S. Office of Personnel Management (OPM).

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Join host Michael Keegan as he explores critical insights on leadership, disruption, and transformation. He explores the work and research of thought leaders who offer strategies on how to navigate uncertainty, embrace change, and drive transformation in an era where disruption is accelerating. Through their own words, we'll explore the mindsets, strategies, and courage required to lead in the unknown.

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