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In this episode, we have Mitchell Bode joining us to discuss the value of a buying group, CBUSA, the great things that Boone Homes is doing in Richmond, Virginia, his love for CrossFit, and other topics.

I joked earlier in the season about not promoting specific builders on the show. However, my opinion changed after attending the Boone Holiday party with Carolyn.

The energy in the room was contagious, and hearing about the success of 2022 was possibly the most motivating thing I've been a part of as a spouse. Here is what stood out to me:
1. They are crushing customer satisfaction, and customer surveys prove it.
2. The company's employees have been with Boone for as many as 26 years, and people stay because they are treated well and love serving their customers.
3. Boone puts the customer above profit.
4. The value of realtors to their business.

-The value of a buying group to control costs
-Escalation clauses
-Focus on reputation and putting the buyer first
-Experts on staff
-Settlements are smooth and two weeks early
-Waiting for homes to be finished to close and not rushing
-Surveys are reflective of the entire company and not one department
-Customer Happiness
-People make a difference and make companies great!
-Hiring the right people that fit the Boone culture is important

Mitchell Bode can be found on LinkedIn at: https://www.linkedin.com/in/mitchell-bode-30376812
Boone Homes can be found at: Custom Home Builders in Richmond VA | Boone Homes

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Carolyn can be found on LinkedIn at:
https://www.linkedin.com/in/carolyn-mcmahon-937b89158
Joshua can be found on LinkedIn at:
www.linkedin.com/in/joshuamcmahon15
Email for feedback, questions, complaints, etc:
[email protected]

Daily Journal: https://amzn.to/41p9aKE

We appreciate any and all feedback so feel free to send a text.

We believe there are four key takeaways from this episode:

1. Accurate Schedule
2. Setting clear expectations
3. Good communication
4. Job readiness

If you want a trade partner to help you get through the grind of a home build, you need to build subcontractors up. Take the time to invest in your trades and follow the four points above and you will be head and shoulders above the competition within your builder and other builders in the marketplace. 

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Carolyn can be found on LinkedIn at:
https://www.linkedin.com/in/carolyn-mcmahon-937b89158
Joshua can be found on LinkedIn at:
www.linkedin.com/in/joshuamcmahon15
Email for feedback, questions, complaints, etc:
[email protected]

Daily Journal: https://amzn.to/41p9aKE

We appreciate any and all feedback so feel free to send a text.

We conclude the Housing Transformation Summit panel discussion with David leading us off and discussing implementing tech. 

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Carolyn can be found on LinkedIn at:
https://www.linkedin.com/in/carolyn-mcmahon-937b89158
Joshua can be found on LinkedIn at:
www.linkedin.com/in/joshuamcmahon15
Email for feedback, questions, complaints, etc:
[email protected]

Daily Journal: https://amzn.to/41p9aKE

We appreciate any and all feedback so feel free to send a text.

It was an honor to speak at the inaugural Housing Transformation Summit in Phoenix, Arizona in front of a hundred builders from around the country. Full disclosure, I think that I forgot to speak for what seemed like an eternity but turned out only to be a few seconds.

People, Product, and Purchasing/Systems is everything in homebuilding. The panel that we spoke on covers all three, and there is value in each speaker's message. We hope you enjoy this episode and find value in the content.

If you are interested in watching the panel, you can find it here: The Role of Continuous Innovation in the Construction Process - YouTube

Ed Hauck can be found at: https://www.linkedin.com/in/ed-hauck-53360414

David Burleigh can be found at: https://www.linkedin.com/in/david-burleigh-7a876b84

Monica Wheaton can be found at: https://www.linkedin.com/in/mswheaton

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Carolyn can be found on LinkedIn at:
https://www.linkedin.com/in/carolyn-mcmahon-937b89158
Joshua can be found on LinkedIn at:
www.linkedin.com/in/joshuamcmahon15
Email for feedback, questions, complaints, etc:
[email protected]

Daily Journal: https://amzn.to/41p9aKE

We appreciate any and all feedback so feel free to send a text.

Sales roles have been lucrative in the homebuilding sector during the covid years. We would even argue that the home building sales side became more of order takers than sales professionals.

Jeff Hall has been selling fireplaces in Richmond, Va, for the better part of ten years, and recently, he was promoted to Regional Sales Manager. Early in his career, he spent time in the military, followed by self-employment, project management, building homes, and selling fireplaces. He inherited a book of business that was 1.8 million and grew it to 4 million, one of the best markets for Fireside Hearth and Home. 

Jeff advises sales professionals on how they can thrive in a down market through good communication, follow-up, and, most importantly, knowing your product. 

Be sure to listen and if you like the show, leave us a 5-star review on Apple Podcasts and tell your friends. 

https://www.linkedin.com/in/jeffrey-hall-60628170

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Carolyn can be found on LinkedIn at:
https://www.linkedin.com/in/carolyn-mcmahon-937b89158
Joshua can be found on LinkedIn at:
www.linkedin.com/in/joshuamcmahon15
Email for feedback, questions, complaints, etc:
[email protected]

Daily Journal: https://amzn.to/41p9aKE

We appreciate any and all feedback so feel free to send a text.

We had a special request from a good friend to talk about how to Thrive during a downturn in the housing market. With interest rates over 7%, home sales declining, and builders slowing down their start schedule, we are clearly in for a change. What can you do to prepare and thrive when the market slows down? 

Carolyn and I discuss the first step in our plan to survive a downturn. Leveling up ourselves and our people. We discuss what it felt like when the housing market crashed 12-plus years ago and how that shaped us to drive for constant improvement. The reality of laying people off is in our minds, and we discuss ways to help ensure our people are safe or land on their feet if things go South. 

Investing in your mind, body, and soul is the time. What books are you reading to improve your head space? What physical activity are you investing in? What are you doing to cleanse and enhance your soul? This episode is about networking, reading, coaching, and not just surviving but thriving should the market grind to a halt. 

#constructionmanagement #coaching #housing #sales #economy #layoffs #growth

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Carolyn can be found on LinkedIn at:
https://www.linkedin.com/in/carolyn-mcmahon-937b89158
Joshua can be found on LinkedIn at:
www.linkedin.com/in/joshuamcmahon15
Email for feedback, questions, complaints, etc:
[email protected]

Daily Journal: https://amzn.to/41p9aKE

We appreciate any and all feedback so feel free to send a text.

New home sales agents or consultants are a customer's first impressions when they walk into a model home. Homebuilders want and need people to represent the brand, the team, and the community in a way that embodies their core values. 

Sean Tierney has been with a top 3 builder in the Richmond, Virginia, area for nearly seven years. He has sold 73 million new homes in his time, and 19 million of that has come in the first ten months of 2022. He has earned many awards for sales excellence and continues to build his business to improve his skill set in helping each customer have a great homebuilding experience. 

Sean is passionate about teaching and leading the next generation of sales consultants. He is working on a training program to help new agents learn more about the construction industry so they can answer questions beyond selling. 

Sean is on LinkedIn at https://www.linkedin.com/in/seantierney1988. Reach out and connect with him today and let him know you found him from this podcast. 

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Carolyn can be found on LinkedIn at:
https://www.linkedin.com/in/carolyn-mcmahon-937b89158
Joshua can be found on LinkedIn at:
www.linkedin.com/in/joshuamcmahon15
Email for feedback, questions, complaints, etc:
[email protected]

Daily Journal: https://amzn.to/41p9aKE

We appreciate any and all feedback so feel free to send a text.

I first found Cameron via Instagram when one of his reels popped up in my feed. He was pushing on a framed wall, and the comment said, that's not right. Cameron spent seven years in college to earn a degree in what he thought was his calling. He worked for a few years within the church and found he was not getting the satisfaction he thought he would. He is still active with his local church, and as a professional, he is now an electrician in Tennessee.  
We talked about becoming a licensed electrician, whether he needed to be a journeyman or master's electrician and his plan as he continued his career. Cameron helped us understand that you need an LLE or Limited License Electrician to be licensed in Tennessee. The cool part is that after we recorded this episode, he purchased his study material to start working on earning his LLE in Tennessee. 
This young man takes a lot of pride in his workmanship and wants to ensure when he is done, everyone knows who did the work. His quality and attention to detail go beyond his experience, and his story is what makes America great. 

Cameron is active on Instagram and can be found @tennessee_electrician he also has a YouTube Channel, and you can find that by searching Tennessee Electrician. Seek him out, see what service loops are, and engage with his content. Let him know that Carolyn and Joshua sent you!

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Carolyn can be found on LinkedIn at:
https://www.linkedin.com/in/carolyn-mcmahon-937b89158
Joshua can be found on LinkedIn at:
www.linkedin.com/in/joshuamcmahon15
Email for feedback, questions, complaints, etc:
[email protected]

Daily Journal: https://amzn.to/41p9aKE

We appreciate any and all feedback so feel free to send a text.

In this episode, we pick up where we left off in Season 2 Episode 2, and Carolyn discusses her time in a sales role at the show's start. We discussed her short time with the company when she received a call from a top 2 builder that she couldn't refuse. The excellent part of this episode is that we discuss how she was pitched the job offer, us reviewing and counteroffering the offer, accepted the job, called to resign from her position, and then went out to dinner with her new boss. 
The best part of the show is hearing how passionate she is about having a voice and working with a team that values her opinion and experience. The episode is longer than we intended, and we hope you listen to the end as it is worth a listen. 

Support the show

Carolyn can be found on LinkedIn at:
https://www.linkedin.com/in/carolyn-mcmahon-937b89158
Joshua can be found on LinkedIn at:
www.linkedin.com/in/joshuamcmahon15
Email for feedback, questions, complaints, etc:
[email protected]

Daily Journal: https://amzn.to/41p9aKE

We appreciate any and all feedback so feel free to send a text.

Women in construction make up 9% of the construction industry. According to the labor bureau, there will be a shortage of nearly 400,000 construction professionals over the next eight years. In this episode, we discuss the journey of one trailblazer who has worked as a designer, cabinet designer, sales and settlements coordinator, new home sales consultant, fireplace sales, and now as an interior designer for Boone Homes. 
Carolyn has excelled in each role she has held and has proven there are several roles in the construction industry in which women can excel. 

Support the show

Carolyn can be found on LinkedIn at:
https://www.linkedin.com/in/carolyn-mcmahon-937b89158
Joshua can be found on LinkedIn at:
www.linkedin.com/in/joshuamcmahon15
Email for feedback, questions, complaints, etc:
[email protected]

Daily Journal: https://amzn.to/41p9aKE