Curious how to handle tough conversations without losing your cool—or your power? We are re-releasing this episode of The Grit Show while host, Shawna, continues her healing from breast cancer surgery.

This episode spotlights internationally acclaimed mediator Hesha Abrams, who shares secrets from decades of resolving high-conflict cases. You’ll hear surprising, practical strategies to “hold the calm,” neutralize workplace tension, and manage challenging relationships—from dealing with difficult bosses to family drama at the dinner table.

Shawna reflects on the life-changing impact Hesha’s tools have had on her own coaching and training. Wondering how to disarm a gaslighter, stop a meeting hijacker in their tracks, or break free from toxic work dynamics? You’ll want to catch the memorable analogies (hint: spaghetti sauce) and actionable tips—like why “calm down” is the worst thing to say in heated situations, and how to lead with curiosity instead of judgment. Ready to upgrade your conflict resolution skills and empower yourself? Tune in!

Hesha Abrams is a professional peacemaker, an internationally acclaimed master attorney mediator, negotiator, and author, known for crafting highly creative settlements and resolutions in very difficult matters. With 30+ years in the trenches of resolving human conflict, she has recently distilled her skills into an easy-to-use tool kit, her new book, "Holding the Calm: The Secret to Resolving Conflict and Defusing Tension." Through stories and examples, she shares her secrets enabling anyone to learn how to approach tense situations to prevent explosions, disarm conflicts, and reduce drama. It is her mission to help make our world, our businesses, and our relationships less acrimonious and more harmonious.

Connect with Hesha

LinkedIn: www.linkedin.com/in/hesha-abrams/

Facebook: Hesha Abrams

Youtube: Hesha Abrams - Holding The Calm

Website: www.holdingthecalm.com

Get your copy of Holding the Calm: The Secret to Resolving Conflict and Defusing Tension HERE

Shawna Rodrigues left her award-winning career in the public sector in 2019 and after launching The Grit Show, soon learned the abysmal fact that women hosted only 27% of podcasts. This led to the founding of the Authentic Connections Podcast Network intent on raising that number by 10% in five years- 37 by 27. Because really, shouldn’t it be closer to 50%? She now focuses on helping purpose driven solopreneurs find their ideal clients through podcasting. She believes that the first step is guesting on podcasts - check out her tip sheet and once you've built your business and are ready for the full-service support for podcasting production and mentoring, she'll help you launch the podcast you were meant for. Diagnosed with breast cancer in early 2025, much of this year will be prioritizing her fight, victory, and healing. If you would like to follow that journey and be one of her warriors you can learn more via Being Honest, and the podcast episode on TGS where she shares more. Find her on Instagram- @ShawnaPodcasts and learn more about the network and other happenings at https://linktr.ee/37by27.

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