In this episode Alex McEachern interviews Rishabh (CEO of FERMÀT) discussing the evolving landscape of e-commerce and marketing strategies. 

They explore the significant impact of privacy changes on customer acquisition, the shift from identity-based marketing to intent-driven strategies, and the importance of creating tailored landing pages and funnels. 

Rishabh emphasizes the need for brands to adapt to these changes by building unique experiences for different customer segments, ultimately leading to better measurement and more engaging commerce experiences.

Chapters:

00:00
Introduction to the Future of Commerce
01:47
The Impact of Privacy Changes on E-commerce
06:49
The Shift from Identity to Intent in Marketing
12:47
Building Effective Landing Pages and Funnels
18:43
Measuring Success in the New Commerce Landscape
27:40
The Joy of Personalized Commerce Experiences

Follow Daniel on Linkedin - https://www.linkedin.com/in/danielsilverman92107/

In this episode of Fermat Fridays, Daniel Silverman, the Senior E-commerce Product Manager at Fresh Clean Threads shares the importance of landing page optimization.

Daniel discusses collaboration in experimentation and the need for scaling insights to improve revenue per session.

He emphasizes the significance of optimizing the checkout process and post-purchase experience to maximize efficiency and revenue. 

The conversation highlights practical strategies and insights for e-commerce brands looking to enhance their digital user experience and drive growth.

Chapters

00:00 Introduction to E-commerce Expertise
04:04 The Importance of Landing Page Optimization
10:22 Collaboration and Experimentation in E-commerce
14:29 Scaling Insights and Learning
20:40 Optimizing Checkout and Post-Purchase Experience

Austin and Alex discuss how AI continues to evolve within the FERMÀT platform.

They go over what the future will hold, what's already done and live, and talk about a few new AI assisted tools that were recently added. 

It's the first time an engineer from our team has joined the pod. 

You can follow Austin on Linkedin here - https://www.linkedin.com/in/austin-gandy/

Chapters

00:00 Introduction to Fermat's Future Directions
02:45 Bridging Ad and E-commerce Platforms
06:03 Automating Marketing Insights
09:07 Magic Modules: The Building Blocks of Shops
11:56 Optimizing Product Recommendations
15:10 Experimentation and Performance Goals
18:00 The Future of Self-Optimizing Systems
21:02 Conclusion and Next Steps

Summary

In this engaging conversation, Rabah and Alex delve into the innovative marketing strategies behind FRMT, a couture line that blends high fashion with B2B SaaS. 

They discuss the concept of moonshot marketing, the importance of experiential marketing, and how to effectively engage influencers. 

The duo emphasizes the shift from traditional websites to marketing funnels, highlighting the power of storytelling and the need for experimentation in driving growth. They conclude with insights on the future of e-commerce and the importance of adapting to new marketing paradigms.

Chapters

00:00 Introduction and Return of Robbo
02:53 Exploring FRMT: The Couture Line Concept
05:59 Moonshot Marketing: Taking Asymmetric Bets
09:00 Experiential Marketing: Engaging Customers Through Experience
11:57 Influencer Marketing: Seeding and Engagement Strategies
14:53 The Future of E-commerce: Funnels Over Websites
17:59 The Power of Storytelling in Marketing
20:50 Experimentation and Growth: The Role of Funnels
24:13 Closing Thoughts and Future Directions

Summary

In this conversation, Alex and Sarah discuss effective strategies for building marketing funnels using FERMÀT. 

They explore how new brands can get started, the importance of specific templates, and industry-specific strategies for beauty, supplements, and men's apparel. 

The discussion emphasizes the need for personalization, understanding customer journeys, and leveraging existing content to create tailored experiences that drive conversions.

Chapters

00:00 Introduction to Funnel Building with Fermat
01:08 Starting Points for New Brands
04:23 Industry-Specific Funnel Strategies
10:49 Deep Dive into Beauty Funnels
12:48 Creating Effective Supplement Funnels
21:32 Strategies for Men's Apparel Funnels

Summary

In this conversation, Alex and Andrew delve into the intricacies of meta-advertising, focusing on the balance between media buying and creative strategies. They discuss the concept of local maximums in ad performance, the importance of specificity in targeting, and the need for a cohesive post-click experience to optimize conversions.

Chapters

00:00 Introduction to Andrew Faris and His Expertise
02:12 Exploring Local Maximums in Meta Advertising
05:31 The Role of Creative in Meta Ads
10:44 Specificity in Targeting and Messaging
15:34 Post-Click Experience and Conversion Optimization
21:52 Understanding Audience Reach and Ad Effectiveness
24:05 The Importance of Specificity in Marketing
27:44 Testing and Experimentation in Ad Campaigns
30:08 Building Community Through Targeted Marketing
35:29 Leveraging Customer Insights for Better Marketing

Summary

In this conversation, Alex McEachern and David Trau discuss the significance of promise alignment in growth marketing, emphasizing the need for a cohesive experience from ad to post-click. They explore the challenges of focusing on post-click experiences, the importance of tracking and utilizing tools like Forever Links, and the benefits of creating isolated experiences for better data control. David shares insights from his experimentation, highlighting how a well-structured post-click experience can lead to improved conversion rates and customer satisfaction.

Takeaways

• Promise alignment is crucial for effective marketing.
• Post-click experiences often receive less focus than ad creatives.
• The risk and lift associated with post-click testing can deter marketers.
• Forever Links allow for better tracking and performance measurement.
• Isolated experiences help in understanding customer behavior more clearly.
• The ability to iterate quickly on post-click experiences is vital.
• Data control enhances the ability to make informed marketing decisions.
• Creating a seamless experience from ad to landing page is essential.
• Understanding customer triggers can improve conversion rates. 

Chapters

00:00 Introduction to Growth Marketing and Promise Alignment
06:22 The Importance of Post-Click Experience
11:52 Tracking and Forever Links in Marketing
18:07 Isolated Experiences and Data Control
23:22 Insights from Experimentation and Future Directions

Today, Alex and Shreyas are discussing a new feature release, Bundle Builder. 

They highlight the importance of bundles in increasing profitability and contribution margin. They explain how bundles can be used to experiment and test different offers and upsells, and how Fermat makes it easy to create and launch bundles quickly. 

They also discuss how Fermat's Bundle Builder allows Marketers to bypass the normal problems that are associated with creating a bundle like logistical tooling and data instrumentation.

Chapters

00:00 Introduction and Importance of Bundles
02:02 Experimentation and Testing with Bundles
07:53 Logistics and Data Instrumentation for Bundles
12:34 Bundles for Acquisition, Retention, and Product Expansion
23:06 Fermat: A Risk-Free Testing Environment for Bundles

Today Sarah Levinger, a Consumer Behavior Strategist, joins the show to discuss how emotions drive most of our purchase decisions. 

We discuss the influence of emotions on purchasing behavior and the need for brands to understand and apply consumer psychology. We also explore the concept of selling emotion and how it can differentiate a brand in a crowded market. 

Sarah provides examples of successful brands that have effectively tapped into emotions, such as Liquid Death and Dos Equis. She emphasizes the importance of building an emotional ecosystem and connecting with consumers on a deeper level.

We also explore the challenges brands face in breaking through growth ceilings and the need to shift from direct response marketing to brand-level marketing. They also introduce the concept of participation marketing, where consumers want to be actively involved in the brand experience. 

Follow Sarah:
Linkedin - https://www.linkedin.com/in/sarahlevinger/
Twitter - https://x.com/SarahLevinger

Chapters:

00:00 Introduction and Importance of Consumer Psychology
09:16 Selling Emotion: The Power of Relatability
13:12 Case Study: Liquid Death and Selling Emotion
16:20 Case Study: Dos Equis and Building an Emotional Identity
20:27 Building an Emotional Ecosystem for DTC Brands
25:17 Connecting with Consumers on a Deeper Level
26:25 Understanding the Emotions and Identity of Your Target Audience
27:30 Breaking Through Growth Ceilings: Shifting to Brand Level Marketing
35:06 The Rise of Participation Marketing
40:23 Creating Specific and Relatable Content
43:56 Generational Differences in Marketing
48:40 The Power of Creativity in Marketing Strategies

Follow Jen

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Summary

Jen Johnson from Union Brands joins the podcast to discuss their unique business model and the challenges they face in D2C acquisition. Through the conversation Alex and Jen discuss how FERMAT allows their brands to be specific from ad to checkout and how that is leading to better conversion rates and an all around better customer experience.

One of Union Brands owned brands is Gladly Family, a stroller wagon brand for babies. They focus on high average order value products and face challenges in building trust and communicating the value proposition to customers. They use FERMAT Shops to create customized landing pages and segment messaging for different audiences, resulting in high conversion rates. Fermat Shop allows them to quickly create and test different experiences without the need for extensive website changes.

Takeaways

• Union Brands has a unique hybrid three-pillar business model that includes owned brands, joint venture projects, and agency work.
• Gladly Family is one of their owned brands, specializing in stroller wagons for babies with a high average order value.
• Building trust and effectively communicating the value proposition are key challenges in the baby products industry.
• Fermat Shop allows Union Brands to create customized landing pages and segment messaging for different audiences, resulting in high conversion rates.
• Fermat Shop enables rapid experimentation and testing of different experiences without the need for extensive website changes.

Chapters

00:00 Introduction to Union Brands
01:08 Overview of Owned Brands and Agency Work
03:38 Challenges in D2C Acquisition
05:04 Segmenting Messages and Offers
06:45 Importance of Website as a Brand Flagship
08:20 Benefits of Paid Social Ads
09:41 Considerations for High-Dollar Purchases
11:29 Benefits of Fermat Shop for Custom Experiences
13:26 Segmenting Messages for Different Audiences
15:35 Conversion Rates and Attribution
19:17 Testing vs Experimenting
20:39 Unlocking New Audiences and Revenue Streams
23:11 The Value of Rapid Experimentation
28:33 Summary and Appreciation for Fermat