Financial and Lifestyle Freedom for UK Business Owners

Financial and Lifestyle Freedom for UK Business Owners

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Financial and Lifestyle Freedom for UK Business Owners episodes

  • UWR 002 – Key areas that entrepreneurs overspend on and how to assess if that is you
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    The first area I want to speak about is marketing. Now, lots of people think that they just need to spend money on marketing and that is how they generate their leads, their sales. But the piece that they don’t do is then examine the data to really be clear on which pieces of marketing are working for them and which marketing pieces and marketing activities are not. We need to be really, really clear that we understand the data that supports our marketing activities, and that means tracking all the data. That means getting all that data in one place and having someone look at it who understands what it means

    So making sure that, for example, your paid ad spend is being the most efficient it can be and working for you. Making sure that any organic work that you are doing is actually moving the needle in the correct direction in the way that you want to go. So tracking all your numbers around the marketing, around the interactions that you get, the engagements that you get, the click throughs that you get, the number of buyers that you get as a result of different channels, is going to be massively helpful in that. It’s going to help you assess whether or not you are spending what you should be on marketing or whether you are overspending on marketing, you’re not getting that return that you need from your marketing spend.

    Another area that we often often see entrepreneurs overspend on is office space. What we see is that people get excited when they start hiring staff and they immediately want to get physical office space. Now, the problem with this is that it doesn’t actually usually, depending on the business, but usually deliver any value to be in a physical office space. You don’t necessarily get advertising revenue from it, or if you can’t put up ads or boards or plaques or anything like that, then no one really might know that you were there. You don’t get a huge amount of value from actually having a physical office space usually. However, it’s usually something that a lot of people actually want to have. So the question is, do you need a physical office space for your business or can your business run with a virtual office space? So everyone working from home and using various online tools in order to facilitate communication and things.

    I once mentored a fellow accountant who was building their practise, and they said to me, oh, I don’t want to bring on staff. I just want it to be me as a solopreneur because I don’t want to have to sign up for office space. I immediately said back to them, well, what makes you think that you need office space when you’ve got staff? And something then clicked for him, and he thought, oh, because that’s what accountants do, we have office space. Now, as some of you might know, that’s not how I operate my firm at all. We are all working from home and everyone is, well, working from home or wherever they want to, quite frankly, and we don’t have a physical building that everyone comes to work from. We have online spaces where we gather, we use Slack a lot and that kind of thing, but we don’t have a physical office building where the staff are all congregating.

    A third area that we often often find entrepreneurs overspending on is staff or team members that are not delivering to the bottom line in their business. Every single team member’s job role and job description needs to be set up so that it delivers to the bottom line in your business in some way, that it has a profit producing impact. If it is not, then the question is, does that staff member really need to be working with you? Or does that job and those tasks they’re doing, do they really need to exist? Because what is the purpose of those tasks and those roles if they are not positively impacting the bottom line in your business? So assessing every staff member’s role, working out what can be done to ensure they are profit producing for you, to ensure that their job is set up so they can be profit producing for you, and making sure that they understand that revenue and profit are key things in your business that they need to have an eye on as well. They need to be incredibly aware of those things, and they need to be incredibly aware of their impact on them as well.

    The fourth thing that we find that entrepreneurs overspend on that I want to speak about today are tech tools. It can be so easy to sign up for a piece of technology, for a piece of software, and then find that we’re really either one, not using it at all after a couple of months, or we have signed up for something else which is basically doing exactly the same job. Or we can find, two, are not really fully utilising the tool, and therefore actually we’d be much better downgrading the current plan or moving to a different service provider that provides a tool with less bells and whistles on it.

    The other part that I see associated with tech tools is having too many licences at any one time. For example, if somebody leaves your organisation, not suspending their email address, and therefore paying for an email address for years that you don’t use, or not taking them off as a log in user for various pieces of tech where you are charged per user. That can be a big thing to have a look and audit as well in your business.

    I hope this episode has been useful for you in understanding the key areas that entrepreneurs overspend on, and hopefully manage to avoid or correct some of those pitfalls in your own business. I also would love to invite you to step into the Uncover Wealth community. This is my private community on Facebook. You can search for Uncover Wealth Community or go to annetteandco.co.uk/fbgroup. I do live teach in here every single Tuesday for Training Tuesday, and I would love to have you in there. Thank you so much for listening. Until next time, let’s find the clarity in your numbers, increase your wealth, and get more money in your pockets.

    If you enjoy the podcast I would love if you want to subscribe in iTunes.

    Resources:
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    Connect with Annette Ferguson

    8 min
  • UWR 001 – Key numbers to track in your online business
    We know that understanding the data is so incredibly important when building and running a robust business so I wanted to share with you today some really key numbers to track and understand when you are running an online service based business.Firstly of course, overall business profit is an essential number to know…but we should break it down further than that - because if you are running multiple programs or service offerings you’ll need to know the profit for each of those programs or services to ensure that each on their own is profitable. Now there may be odd occasions where you are running program that is not profitable but you are using that as a loss leader into other services you offer - if that is the case, that is ok, as long as their is a fully worked strategy behind that - but you should in that case, still be aware of the profit, or rather, in that case, loss that it generates for you.Next we want to make sure we are taking the average lifetime value of our clients - of course you’ll have some that come into your lower priced offerings and stay there forever, you’ll have some that come in and leave shortly after, and you’ll have some that come in and ascend through your services or programs.  This is why we need to look at the average. Because everyone is different and everyones journey with our business is different - but we need to be clear on the average so we are clear that if we bring in X number of people into our business each month or each launch, we can predict the future from that.And following on from this, and perhaps stating the obvious, but we do need to make sure we are tracking the number of new clients and sales we are making each and every week in our business. Not only do we need to track that to make sure the business overall is on track to hit its objectives, but we also need to know in order to make sure our team are hitting their metrics too, since every member of your team should be revenue and profit positive. And very much linked to the number of sales are both the number of sales calls made if that is the way you sell in your business, and the conversion rate. The conversion rate is a percentage and is the number of sales calls made against the number of sales that close. You should see that over time your conversion rate is constant unless you are making a focused effort on increasing the rate - and that is something that, if you have a low conversion rate you can then course correct on when you know the number and are tracking the data.And linked to the number of sales calls and conversion rate is the cost of client acquisition.How much does it cost you in your business to acquire a new client. For this you’ll need to look at your ad spend and then the number that become leads, and the number of those leads that become clients to calculate the cost to acquire each client on average. You should be comparing the number then to the average lifetime value of a client that I covered earlier…and you want to keep in mind too, at the stage, what is the average profit per client as well - is your cost of acquisition too high, too low of just right with all these parts considered?If you are running a membership site or monthly program model then knowing and understanding your churn rate is going to be incredibly important to understand if things are going wrong with those programs.  Churn is the annual percentage rate at which clients stop subscribing or stop being part of your membership.  Churn is important because it directly affects your service’s profitability.Retaining existing customers is more profitable than acquiring new ones. Not to mention the reputation issues if you are not providing the service that people through they signed up for and so they are then leaving. I go into churn in much greater depth in a training in my Facebook Group - the Uncover Wealth Community - so if you want learn more about churn and how to reduce it they hop over to annetteandco.
    7 min
  • Uncover Wealth Radio – Ep000 – The Introduction
    Uncover Wealth Radio Ep000 - The Introduction
    Hi Everyone Welcome to Uncover Wealth Radio Episode 000I am Annette Ferguson and just I want to share with you, a little about who I am and what you can expect from this podcast.This podcast is for you if you are a 6 or 7 figure service based entrepreneur and you want to take home more money, and uncover the wealth that is hidden in your business.We will be releasing 3 episodes a week Monday, Wednesday and Fridays.And would love if you want to subscribe to this podcast in whichever podcast player you are listening.As a little background on me, I run Annette & Co a UK based accounting firm, I am a profit mentor and income strategist and my passion is helping entrepreneurs take home lots more money from their business for them and their family to enjoy and I cannot wait to help you do that too through this podcast.So like I said, please do subscribe so that you don’t miss an episode and here’s to your wealth. 
    Check out our other podcast episodes too:
    2 min
  • Uncover Wealth Radio – Ep000 – The Introduction
    Subscribe to Our  Podcast: 

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    Uncover Wealth Radio Ep000 – The Introduction

    Hi! Everyone Welcome to Uncover Wealth Radio Episode 000I am Annette Ferguson and just I want to share with you, a little about who I am and what you can expect from this podcast.

    This podcast is for you if you are a 6 or 7 figure service based entrepreneur and you want to take home more money, and uncover the wealth that is hidden in your business. We will be releasing 3 episodes a week Monday, Wednesday and Fridays. And would love if you want to subscribe to this podcast in whichever podcast player you are listening.

    As a little background on me, I run Annette & Co a UK based accounting firm, I am a profit mentor and income strategist and my passion is helping entrepreneurs take home lots more money from their business for them and their family to enjoy and I cannot wait to help you do that too through this podcast.

    So like I said, please do subscribe so that you don’t miss an episode and here’s to your wealth. 

    Connect with Annette Ferguson

    2 min

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Financial and Lifestyle Freedom for UK Business Owners

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