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AI is becoming part of every Marketing Ops workflow. But what if the most valuable skills in the future aren't technical at all?

In this episode of Ops Cast, Michael Hartmann sits down with Debby Mayen, Global Head of Marketing Operations and Analytics at Logitech, for a thoughtful conversation about balancing technology with humanity in the age of AI.

Debby has spent her career leading global marketing operations teams through major shifts in technology, but her approach stands out because she intentionally creates space away from screens. Through reading physical books, exercising, creative pursuits, and meaningful human connection, she believes the best leaders strengthen the skills that AI cannot replace.

Together, Michael and Debby explore how AI can expand human potential without replacing critical thinking, why creativity and communication are becoming even more valuable, and what today's Marketing Ops professionals should focus on to stay relevant in an AI-enabled workplace.

Topics covered include:

•  Why balance is essential in an AI-driven world 
•  Using AI to challenge your thinking instead of replacing it 
•  How AI amplifies both strengths and weaknesses 
•  Why creativity, communication, and human connection are becoming competitive advantages 
•  What hiring managers are seeing as AI becomes mainstream 
•  Helping teams embrace AI without creating fear 
•  Practical advice for early-career Marketing Ops professionals 
•  Why stepping away from technology can make you a better leader 

Whether you're leading a team, building your career, or simply trying to use AI more intentionally, this episode offers a practical perspective on staying human while embracing the future.

Be sure to subscribe, rate, and review Ops Cast, and join the conversation at MarketingOps.com.

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