Now on its 3rd season, the Finding Mojo Podcast turns its spotlight inward, kicking things off with Monica Albaniel.
Juggling client meetings while handling team members' concerns? It's all in a day's work for one of BSA's elite Talent and Client Experience Managers.
Monica offers her insights, giving first-hand experience, having led offshore teams in the Philippines for more than a year already. Reliability, trust and savvy leadership are the keys for her success. So far, so good!
Takeaways from this episode:
1. Look after your team's welfare, always
2. Open line of communication with clients is sacred.
3. Under-sell, over-deliver.