Fintech Hunting

Ladies and gentlemen, welcome to a new episode of the Fintech Hunting Podcast.  This is a special Fintech Hunting take-over with Dalila Ramos .  Our guest is a 25+ yr Mortgage Executive, Growth Coach, Audience Developer, LinkedIn Strategist, Podcaster, Epic Content Creator, TechTrendsetter, Lending Luminary, and named one of the Most Connected.  Please welcome Michael Hammond, Host of the Fintech Hunting podcast and Founder of NexLevel Advisors.

In this episode, we flip the script and discuss:

🎙How Michael got started in the mortgage industry and your marketing expertise

🎙Importance of Putting yourself out there, personal branding

🎙The passion for giving back and adding value to others

🎙Sharing your story and bringing on the next generation of leaders in the mortgage industry

🎙How marketing technology has evolved over the years

🎙The power of social media and how to grow and enhance relationships, and so much more.

Ladies & Gentlemen welcome to a new episode of the Fintech Hunting Podcast. We have an incredible one for you today.  He is an industry thought leader, Call Center expert, and extremely well respected in financial services.  Please help me welcome Rob Bayer, President at Anamoly Squared.

🎙Current market conditions

🎙The cycle of Frustration: Customer frustration leads to employee frustration, which leads to increased customer frustration, which leads to high employee turnover and low customer retention rates.

🎙Bad Customer Service: Looking at it from a consumer's point of view, typically, the most frustrating aspect of a bad customer experience is simply not being able to reach a human being on the phone.

🎙What can focus on improving customer service do for your company?

- Increased customer loyalty

- Improved LO retention

- Improved company culture

- Increased revenue

🎙 The value of outsourcing call center activities

🎙 Technology's Role in successful call centers and so much more.

Ladies & Gentlemen welcome to a new episode of the Fintech Hunting Podcast. We have an incredible for you today.  He is an industry thought leader, PropTech expert, and extremely well respected in financial services.

Please help me welcome the amazing Mark Weaver, Principal, Business Development Real Estate Tech Solutions, CoreLogic 

🎙Tell us a little bit about yourself professionally. What do you do for CoreLogic?

🎙CoreLogic has been around for a while and supports many legacy businesses, so how heavily is the company involved in the Proptech space?

🎙What does foundational support of the Proptech space look like?

🎙Why do you think that data and analytics are becoming more important than solutions in the property industry?

🎙Are there any category-leading businesses that CoreLogic supports? What have you learned about the needs of this growing industry from being a data provider for these instrumental businesses?

🎙Many prospective buyers may not realize that Proptech companies frequently purchase homes, further exacerbating tight inventory conditions. Now that corporations and Wall Street are also competing in the same market as Joe next door for homes, what does that mean for homebuyers and especially first-time homebuyers? What does this mean for the market?

🎙Do you think that the traditional real estate ecosystem will exist alongside the nascent Proptech industry? How? Why is it important to establish an equilibrium between these two different approaches to the property market? And so much more.

Ladies & Gentlemen welcome to a new episode of the Fintech Hunting Podcast we have an incredible guest for you today.  She is an industry thought leader, trailblazer, engagement expert, networking guru, and extremely well respected in the mortgage industry.

Please help me welcome the amazing Sue Woodard Senior Advisor to Total Expert

🎙It was great seeing you in Tampa for the 20/20 Vision for Success Summit

🎙Let’s start with current market conditions and what you are seeing

🎙The Need for Digital Adoption is Heating Up

🎙The reality check from the market is causing lenders to analyze their current processes, including technology and how it is and isn’t being used by teams.

🎙Why tackle engagement now? Don’t let previous engagement challenges stymie your efforts. Given current market conditions, LOs may be more ready than ever to adopt tech and try new things.

🎙Six Keys to Tech Engagement & Adoption

Ladies and gentlemen welcome to a new episode of the Fintech Hunting Podcast.  Our next guest is a repeat guest and has some of the most listened-to Fintech Hunting episodes.  He is an industry thought leader, trendsetter, Vanguard award winner, one of the most connected in the mortgage industry, technology evangelist, and automation expert please help me welcome Josh Friend Founder & CEO at Insellerate.

🎙What industry trends are you seeing?

🎙One comprehensive platform for all lending channels- Retail, Consumer Direct, Wholesale, TPO, Reverse

🎙Let’s talk about your new product launch AgentConnect

🎙Importance of real estate agent outreach and how innovation is transforming that outreach

🎙Native mobile applications

🎙Power of technology to help lenders close more loans, and so much more.

Ladies & Gentlemen welcome to a new episode of the Fintech Hunting Podcast we have an incredible for you today.  He is an industry thought leader, credit expert, extremely well respected in financial services.

Please help me welcome the amazing Mike Darne Vice President Marketing at CreditXpert

🎙Before we start discussing all things credit tell our listeners a little about yourself and how you got into the financial services?

🎙Current market conditions.

🎙Housing afforabbility

🎙Mortgage Credit Potential Index MCPI

🎙how MCPI helps lenders help borrowers get the best possible rate (better credit score generally equals better rate).

🎙Technologies role

🎙How can people get more information about the Mortgage Credit Potential Index?

Our guest is an industry trailblazer, thought leader, moderator at CMBA Innovators, and extremely well respected for all that he does for the mortgage industry.  Please help me welcome the amazing Paul Gigliotti COO Pinnacle Home Loans & Executive Board Member & co-founder of Axis Lending Academy.  

·  Before we start discussing all of the wonderful things happening at the Axis tell our listeners a little about yourself and how you got into the mortgage industry?

·  Let’s start by discussing current market conditions.

·  How important is it to bring along the next generation of mortgage leaders?

·  Why is that so important to you?

·  Tell us about Axis Lending Academy

·  How can people get more information about all of the great things that you guys are doing to add value to the mortgage industry and so much more.

Our next guest has a wealth of financial industry expertise, he is an Author, Speaker, Licensed NLP Practitioner, and Behavioral Coach.  In this episode we discuss:

🎙Back to LIVE conferences

🎙Industry trends?

🎙Why its important to lean in, in today's market 

🎙Culture as a competitive advantage

🎙Technologies role in employee development

🎙What is on the horizon for the mortgage industry expect in 2022 and so much more.

Ladies and gentlemen welcome to a new episode of the Fintech Hunting Podcast.  We have a very special guest for you today.  He is a dialer expert and guru, technology evangelist, specializes in borrower outreach.  Please help me welcome Chad Gallison Director of Call Center Technology at Anomaly Squared

In this episode we discuss:

🎙 Speed to Lead and what it is

- Optimizing your system to reach leads quickly

- Using more methods than just phone calls (SMS, Email, etc.)

- Setting up all methods to generate an inbound call

🎙Contact Rate and what it is

- Why you should never stop after one attempt to contact a lead

- Finding a balance between being aggressive and not irritating the prospect

- Testing to find the best cadence and timing between touches

- Importance of being able to adjust and change as needed (Don't just set and walk away)

🎙How to improve both

- Test everything

Ladies and gentlemen welcome to a new episode of the Fintech Hunting Podcast.  We have a very special guest for you today.  He is an industry thought leader, and technology evangelist, who specializes in delivering better borrower experiences.  Please help me welcome Kelcey Brown Chief Strategy Officer /EVP WebMax

🎙What are some of the challenges that lenders are facing today?

🎙Importance of delivering a great borrower experience.  How?

🎙What is technology’s role in making that happen?

🎙What’s new at WebMax?

🎙What do you see on the horizon for 2022?