Ladies and gentlemen welcome to a new episode of the Fintech Hunting Podcast. 聽We have a very special guest for you today. 聽She is an industry thought leader, extremely knowledgeable on the tech and innovation side of the business, an expert in creating customers for life. 聽Please help me welcome Calla Casanova, Product Marketing at Insellerate
On this episode we discuss:
馃帣Calla's background in technology and customer experience.
馃帣Her take on live events and virtual events in 2021
馃帣With many experts predicting rates to increase and volumes to decline in 2022 how important is creating customers for life for Lenders?
馃帣Talked to me about the Insellerate Customer for Life Program
馃帣What do you see on the horizon for 2022 and so much more.
WHAT IS INSELLERATE?
WE HELP LENDERS CLOSE MORE LOANS BY CREATING CUSTOMERS FOR LIFE. 聽We Bring Lenders, Borrowers And Referral Partners Together
The average borrower will get 7 to 11 loans over their life-time, but less than 15% of those borrowers go back to their original lender for their next loan. We鈥檙e here to change that.
Insellerate is a highly scalable, configurable, and modern platform that accelerates the sales process and generates repeat business. Built by mortgage professionals, the Insellerate platform has full CRM functionality with built-in Lead management and automated marketing. Lenders can improve both the borrower and loan officer experience with multi-channel communication, leveraging tools such as phone, text messaging, email, direct mail, retargeting, and customer engagement.