In this episode of Fireside with Founders and Leaders, Beth Moore, an executive leader specializing in UCD, UX, UI, CX, and research at Reach Partners, shares her 20 years of industry experience.

Beth discusses her career journey, from knowing her career path at a young age to becoming a creative director. Tune in to gain insights into her mantras, hiring strategies, and valuable tips for building successful teams in the world of CX and UX.

[00:03:08] Architecting toys like a pro.

[00:05:03] Evolution of graphic design technology.

[00:10:56] Evolution from graphic design to user experience.

[00:13:57] Evolution of Internet security.

[00:16:28] Customer return label resolution issue.

[00:21:36] Customer experience discovery sessions.

[00:26:19] Customer-centric culture discussion.

[00:27:46] Focusing on customer stories.

[00:32:06] Approach to team building.

[00:35:18] Hiring Culture Fit.

[00:40:38] The future of AI.

[00:42:45] UX and CX future trends.

In this episode, we talk to Anish Joshi, Co-Founder at Design3 about all things AI, Web3 and the future of Design.

We discuss;

[00:01:30] Design in the digital age.

[00:03:29] Bringing design into organizations.

[00:07:21] Design thinking and UX.

[00:12:05] Sustainable digital design.

[00:17:01] The future of design.

[00:19:57] AI for research.

[00:23:01] Time as a limiting factor.

[00:27:04] AI and global market variations.

[00:29:08] Designing for blockchain web three.

[00:32:57] Understanding how blockchain works.

[00:36:10] Inherent design skills.

[00:41:20] Intrapreneurship in companies.

[00:45:08] Sustainability and Web3 in design.

[00:47:53] Global outreach and community network.

We uncover Toms background in engineering and website development, as well as his "eggs"perience launching an iPhone app😉 .

We delve deep into the world of a T-Shaped Product Manager and what this really means.

Tom talks about the power of embracing collaboration and how you can too.

We talk about the importance of hiring based on skills and not just job titles, as well as the value of continuous learning.

So for all of this and way more - hit play now!

https://www.linkedin.com/in/shurrock/

[00:02:35] Building an iPhone app.

[00:04:54] Timing of cooking an egg.

[00:09:03] Impact of working in different sizes

[00:15:26] Collective intelligence.

[00:17:23] Changes in product management.

[00:22:33] T-shaped product management.

[00:24:30] The crossbar of product management.

[00:29:37-00:29:48] Product market feedback.

[00:35:37] Using skills to hire.

[00:36:09] Talent and skills in hiring.

[00:40:37] Skills and AI in recruitment.

[00:45:37] Imposter syndrome.

https://www.linkedin.com/in/mehmetelicin/

[00:02:04] Mehmet's experience at Bumble.

[00:05:32] Technological shift and innovation.

[00:09:08] Closer to the customer.

[00:14:01] The Gen Z challenge.

[00:17:06] Integrating dating with the physical world.

[00:21:45] Gen Z and product empathy.

[00:25:36] User addiction to promotions.

[00:29:33] Going back to the office.

[00:34:14] Travel industry and brand loyalty.

[00:38:15] Product strategies and optimization.

[00:42:58] Product management as storytelling.

[00:49:39] Building a high-performing team.

[00:50:41] Elevating yourself in product management.

In this week's episode we speak to Dave Hornsby, Head of Product at Modyfi, a design platform that helps designers build and craft beautiful designs whilst collaborating.

We explore Daves journey into product as well as looking at some of his time spent in media companies, including SnapChat and ITV.

We talk about, the evolution of imaging platforms and how AI has helped advance platforms including Modify.

https://www.linkedin.com/in/david-hornsby-9350b49/

[00:01:18] Starting career in music.

[00:07:13] Improving collaboration for graphic designers.

[00:11:11] Operating at scale in technology.

[00:12:48] Unlocking human capability in others.

[00:18:45] AI as an enabler.

[00:22:28] Real-time collaboration impact.

[00:29:39] Authentication and transparency in AI.

[00:32:23] The pace of innovation.

[00:35:51] Treat people nicely and understand

In this episode, we speak to Graham Paterson, Co-Founder of Jitty about how he and his co-founders are building a better way to get the homebuying service.

We talk about;

✅ Building a Strong Network

So sit back with your headphones on and enjoy 🎧

[00:00:06] Transitioning from marketing to product.

[00:02:56] Frustrated founder and buying houses.

[00:10:37] Granular home search options.

[00:14:09] Normalising the ability to have an impact.

[00:17:24] Helicopter view in product development.

[00:19:27] Getting out of their way.

[00:23:21] Validating the problem space.

[00:24:30] Mindset switch and problem-solving.

[00:27:34] AI revolutionizing the real estate market.

[00:32:12] Relaxing and enjoying the journey.

In this episode, we had the pleasure of being hosted at Twickenham Stadium by Jon Carman Head of Product for England Rugby we discussed his journey into product management and hiscurrent role as Head of Product at England Rugby.

Jons focus has been on establishing the product function within the organisation, which is a new venture for England Rugby as they invest in digital transformation.

Previously, he worked at Gusto, the Recipe Kit subscription company, where he was part of a significant growth journey. His role involved bridging the gap between customer experience and supply chain logistics.

At England Rugby, Jon brings experience from different organisations and applies it to the unique challenges of the sports industry.

We discuss;

So for all of this and loads more, hit play now.

https://www.linkedin.com/in/jondavidcarman/

[00:00:00] Twickenham Stadium and product journey.

[00:01:12] Establishing product for the future.

[00:06:51] Focusing on transformational change.

[00:11:52] Using technology to change.

[00:12:31] Unifying digital experiences in rugby.

[00:14:29] Future of fan engagement.

[00:19:05] Using technology to understand players.

[00:21:10] Personalised content and membership options.

[00:24:20] Challenges of transitioning between industries.

[00:28:08] Expanding the product team.

[00:32:23] Findability and user experience.

[00:35:24] Cross-functional teams and transformation.

[00:39:16] Reflecting on achievements.

So for all of this and LOADS more, tune in now!

[00:00:41] Web3 and blockchain.

[00:06:49] Improving fruit and veg.

[00:08:40] Tesco's blend of digital and physical.

[00:11:33] Freshness perception and customer behavior.

[00:16:43] A higher volume business.

[00:19:33] Professional structures and stakeholder management.

[00:23:00] Finding product market fit.

[00:27:23] Web3 and its applications.

[00:30:12] DeFi and democratizing financial access.

[00:34:03] DeFi strategies and yield farming.

[00:40:40] Use cases for NFTs.

[00:43:21] Trust and volatility in crypto.

[00:46:28] Deep fakes and authenticity.

In this weeks episode we talk to Janie Ellwood Senior Product Director at the Trainline about her journey from being a Pro Dancer to becoming a Director of Product for one of the UKs most used Apps.

We talk about;

So for all of this and LOADS more hit the play button now!

You can connect with Janie on Social Media here;

https://www.linkedin.com/in/janieellwood/