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Most hiring mistakes don’t happen in the interview. They happen in the first 90 days because of conversations that never happened.
In this episode, Troy Ashby / President of Benchmark Search, breaks down what actually makes a new hire stick…or quietly start checking out. We’re talking about the real stuff leaders often miss:
Troy shares simple, practical strategies you can use immediately to create early wins, build trust faster, and strengthen the relationship between leaders and their teams from day one.
Because here’s the truth… Retention isn’t about perks. It’s about clarity, communication, and connection.
If you’re leading a team, hiring right now, or wondering why great people don’t stay…this conversation will hit home.
You can find Troy on LinkedIn here - -> https://www.linkedin.com/in/troyashby/
Be sure to check out Troy's ultimate 90-day checklist too...it's a great resource. -- -> https://www.linkedin.com/smart-links/AQG5GrUcJ_IsGQ/3ff85a74-b0e3-4463-823b-9dd1117e712a
Employee turnover is rarely about compensation; it’s about communication. In this episode, Heather and her guest, Michele Haugh Co-Founder of EarlyHR and EarlyEngage, explore why top talent leaves organizations, and how leaders unknowingly contribute to it. Learn how to improve employee engagement, retention strategies, and communication that keeps your best people.
EarlyHR & EarlyEngage provides HR solutions catered to early-stage to growth-stage organizations and provides creative solutions to people-related issues that keep early-stage leaders and founders up at night through a high-touch, consultative approach. To learn more about Michele, check out her LinkedIn profile here - -> https://www.linkedin.com/in/michele-haugh-shrm-scp/
Most people either avoid hard conversations or handle them poorly. In this episode, Heather shares a practical framework for having difficult conversations at work with clarity and confidence. Learn what to say, how to say it, and how to tailor your message based on communication styles.
Avoiding difficult conversations doesn’t protect your team. It costs you credibility, performance, and results. In this episode, Heather breaks down how conflict avoidance in leadership leads to confusion, frustration, and disengagement. Learn how to address issues directly while maintaining trust and respect.
If you want to improve your influence and results, you have to learn how to read a room quickly. In this episode, Heather shares how to identify communication styles, pick up on nonverbal cues, and adjust your message in real time.
This is a must-listen for leaders who want stronger executive presence, better meetings, and more effective conversations.
Most deals don’t fall apart because of pricing…they fall apart because of poor communication in sales conversations. In this episode, Heather and her guest, Neil Barrow, unpack where deals break down, how misalignment happens, and what top performers do differently.
Learn how to improve client communication, build trust faster, and close more business.
Most leaders don’t realize how often miscommunication in the workplace is costing them clients, revenue, and trust. In this episode, Heather breaks down how unclear messaging, assumptions, and missed conversations lead to lost opportunities…and what to do instead.
Learn how to identify communication gaps, improve leadership communication, and prevent misunderstandings before they impact your bottom line.
Keywords: leadership communication, workplace miscommunication, client communication, business communication mistakes, communication breakdown
Building a life you can’t wait to wake up for…well, it’s a hard concept for many of us to fully embrace. It’s like…we want it (we want it bad!), but we don’t know how to get it and have it. It can sometimes feel unobtainable, right?
I’ll raise my hand on that one!
In today’s episode, I’m talking with Erin Gerner, Founder of Powerhouse Lawyers (and the podcast too!), a community empowering women in law through community and connection.
If you’re a high achiever and have struggled with balance, you are not alone. Erin and I dive deep into what’s holding us back from living life to the fullest RIGHT NOW…
…and my friend, this is about boundary setting and communicating your needs to everyone around you. This episode is packed full of great life advice we all need.
Erin Gerner is a former practicing lawyer turned life coach for women in the law. Her objective is to help women combat overwhelm, align their careers with their values and priorities, and form community and connection with other law-minded women to scale their businesses and enrich their lives.
Erin has tried to live up to an impossible level of perfection and eventually realized she felt defeated, taken advantage of, unsupported, and expendable. After making the decision to walk away from the practice of law, she has spent the last ten years educating herself on the secret of success. She strives to help all women in the law achieve their goals and build a life they can't wait to wake up for.
She also hosts the life-changing Powerhouse Lawyers Retreat- an in-person event to connect with law-minded women.
Where to find Erin:
LinkedIn: @erin-gerner
Instagram: @eringerner
Link to Powerhouse Lawyers Retreat: https://www.eringerner.com/powerhouse-lawyers-retreat-febraury-2024
> If you’re an up and comer or manage up and comers at your firm, be sure to register for Partner Power Lunch Hour mini-trainings (only 30 minutes!) designed to teach you how to create, connect and cash in on your network. Click HERE to register!
> To learn more about how to communicate with others based on personality type, click HERE to grab my FREE cheatsheet.
>Connect with me on Instagram @heather_lisle or on LinkedIn @heatherlisleco
>Visit my website at www.heatherlisle.com to learn more about the trainings I offer and how to work with me.
The difference between corporate marketing and personal branding and how you do it effectively - meaning your ideal client is going to stop the scroll and actually read what you have to say - it’s from the content you post and the stories you tell.
In today’s episode, I talk with Kacy Maxwell - CMO at Provisions Group, based out of Nashville, TN. He’s worked with small to midsized businesses and big nationwide brands, both in B2B & B2C.
Kacy shares his top tips and expertise when it comes to building your brand on LinkedIn and how you stand out amongst all the noise. This episode is PACKED full of golden nuggets of wisdom.
Kacy serves as the CMO at Provisions Group where he is building a team from the ground up. He recently launched his side business this year called Sketchwell, where he offers custom visuals to simplify complex messages. Earlier this year, he wrote, illustrated and self-published his first children’s book called “The Boy With Horns.”
Where to find Kacy:
HTTPS://www.sketchwell.co/newsletter
HTTPS://www.LinkedIn.com/in/maxwellkacy
Book: https://amzn.to/3LIOdnm
______________________________________________________________________________
> If you’re an up and comer or manage up and comers at your firm, be sure to register for Partner Power Lunch Hour mini-trainings (only 30 minutes!) designed to teach you how to create, connect and cash in on your network. Click HERE to register!
> To learn more about how to communicate with others based on personality type, click HERE to grab my FREE cheatsheet.
>Connect with me on Instagram @heather_lisle or on LinkedIn @heatherlisleco
>Visit my website at www.heatherlisle.com to learn more about the trainings I offer and how to work with me.
> If you’re an up and comer or manage up and comers at your firm, be sure to register for Partner Power Lunch Hour mini-trainings (only 30 minutes!) designed to teach you how to create, connect and cash in on your network. Click HERE to register!
> To learn more about how to communicate with others based on personality type, click HERE to grab my FREE cheatsheet.
>Connect with me on Instagram @heather_lisle or on LinkedIn @heatherlisleco
>Visit my website at www.heatherlisle.com to learn more about the trainings I offer and how to work with me.
From the publisher's feed
Most leaders don’t lose clients, revenue, or top talent because of strategy.
They lose them because of miscommunication, unclear expectations, and conversations that never happen...or…
Welcome to Fix the Conversation, the podcast for leaders, executives, and high-performers who want to communicate with clarity, confidence, and impact.
Hosted by Heather Lisle, communication strategist, keynote speaker, and founder of The Leadership Lab, this podcast gives you the tools to handle the conversations that directly impact your team performance, client relationships, and bottom line.
With over two decades of experience working with professional services firms, executives, and leadership teams, Heather is known for helping leaders quickly identify communication breakdowns and fix them before it costs results.
Each episode is short, practical, and focused on real-world scenarios, including:
You’ll walk away with simple frameworks, real examples, and language you can use immediately so you can stop second-guessing what to say and start leading conversations that drive results.
Because when you fix the conversation, you fix the outcome.