Fixed Ops Mastermind

You think your coverage is up to date? 

 

Have a listen to this episode and find out if you are right! 

 

 

Over my 30 years in the auto and RV industries, I have developed easy-to-use compliance solutions that demonstrate on-going efforts by dealerships to effectively comply with federal, state and local industry regulations. I can:

 Reduce Your Personal Liability
 Monitor Reputation and Create Online Responses to Digital Customer Complaints
 Mitigate Your Exposure to Lawsuits and Regulatory Issues
 Examine and Audit Monthly Advertising to Forestall Deceptive Acts Claims
 Inspect Deal Jackets to “Catch and Kill” Irregular Business Practices
 Analyze Operations to Prevent Problems Before They Happen
 Conduct Bi-Weekly or Monthly Staff Zoom Trainings on Best Compliance Practices
 Resolve Lawsuits and Regulatory Disputes and Negotiate with Difficult or Unreasonable Customers and Plaintiff Lawyers
 Create, Write, or Update Employee Handbooks and Guidebooks

There are so many compliance laws that it is virtually impossible for the average dealership to be in full compliance. Lack of compliance comes to you in three forms: regulatory agencies, two-legged problems like customers and employees, and media challenges such as deceptive advertising claims or bad social media reviews. I can help you with these issues.

I have resolved complaints with regulatory agencies such as the IRS, EEOC, CFPB, Attorneys General and the Motor Vehicle Dealer Board, to name a few.

During my career, I’ve successfully concluded nearly 1,000 customer and employee complaints / lawsuits for the #1 Chevrolet dealership in Virginia. As an innovative expert in dealership dispute resolution, my unique results-driven methods bring fast conclusion—98% of the time without going to court. It’s all about getting back to business, lowering risk…and protecting assets to enhance profitability.



EXPERT PANEL:
Dealer Marketing Magazine

CONTRIBUTING AUTHOR:
Dealer Marketing Magazine, DealerTalk (Virginia Motor Vehicle Dealer Board) RV Pro, RV Executive Today Magazine

RECENT ENDORSMENTS:
Virginia Independent Automobile Dealers Association (VIADA)

MEDIA EXPOSURE:
CNN, Wall Street Journal, Atlanta Journal, CBT News, etc.

SPEAKING SPONSORSHIPS:
IBM, BellSouth, Small Business Administration, etc.

COLLEGE PRESENTATIONS:
Emory University, Georgia State University, Spelman College, University of Georgia, SMU, etc.

REPRESENTATIVE CLIENTS:
Holiday RV Superstores (NASDAQ), Portfolio Recovery Associates (NASDAQ, PRAA), Marriott & Embassy Suites Hotels, etc.

CONTACT INFO:
[email protected]
757.434.7656
www.BetterVantagePoint.com

The cyber security of your dealership is at risk every signgle second of every single day! 

This is a business and they take it seriously! 

Ted Clouser is an expert on cyber security and this episode will help you understand some of the threats and what can be done about them.

 

#Technology has been my platform of choice since the mid 90s. Cybersecurity is more of a threat than ever and raising awareness is one of my passions. I help you rest easier by teaching how to keep your technology secured, available and efficient. I have been blessed with great teammates, loyal clients and an opportunity to care for others - another passion.

I post daily content and it's based on how I feel that day or what I have going on. Consider it like a daily journal of my thoughts. I will typically post first thing in the morning and I'll engage with others throughout the day as time permits.






www.pcatechsolutions.com #PCAknowsIT #WorldClassIT #TheThreatsAreReal #videobanking

Bentonville | Little Rock | Nashville

Lauren is an athlete-turned-mental performance coach, who is highly motivating, and relatable with a passion for developing the minds of the elite. Lauren trains professional athletes, military personnel and business professionals through national speaking engagements, educational training workshops and consulting.

Prior to opening her own consulting practice, Lauren served as the Mental Conditioning Coordinator for the New York Yankees. She received her Masters Degree in Performance Psychology from National University.

From the playing field to the boardroom, Lauren helps elite performers develop mental toughness so they can be their best regardless of circumstance. Her practical, straight-forward advice and performance strategies provide tangible results and skills that help individuals push through the inevitable challenges life throws at us.

Connect on LinkedIn

 

Lauren Johnson and Co.

Hey!! I’m Kaylee #gotopartsgirl! I’m the Sales and Marketing Manager for PartsEdge. We help maximize Parts Managers potential through the power of technology and a touch of consulting.

PartsEdge

Work 🚘 👩🏼‍💻
I have the best job! I get to spend most of my time talking to rockstar dealerships who are forward thinkers and looking to do better. The auto industry is resilient and I love being a part of it.

If you want to hear more about the work stuff, call me anytime at 619-820-8189, or email me at [email protected].

About me 🤷🏼‍♀️
I am a mommy of an amazing little girl who is full of energy and who wants to do everything herself 😬 I never knew becoming a parent would challenge and teach me sooo much.

My friends and family would say that I’m always looking to try new things. I’ve always been really good at getting myself out of my comfort zone. It’s terrifying and fun at the same time 😆

When I’m not working or doing any of the other things above you can find me practicing hot yoga 🧘🏼‍♀️ or listening to my favorite podcasts while walking my dog. I also love spending time with my family outdoors; camping, hiking, kayaking and off-roading. We LOVE being outside ❤️🏕

LinkedIn has been such a fun way to build relationships and learn more about what everyone is doing.

Don’t be shy 🙈
Let’s connect!!

Coach, mentor, guide and support the efforts of our talented Operating Company teams in the Midwest. I specialize in building positive, servant Leadership Teams that constantly strive for and achieve excellence in all we do. We deliver a value proposition that ensures that our customers win and therefore we all win while we coach our associates and customers to achieve their full potential.

Today we speak with Elizabeth martin from the Scott Clark Auto Group. 

The BDC has taken some lumps over the years for being nothing more than a call center. We discuss new innovative ideas that are being implented and executed on to make sure that the BDC becomes the glue that holds everything together! 

Thank you to our sponsors:

FixedOpsMarketing.com

Traverconnect.com

Dynatronsoftware.com

PartsEdge.com

Fixed Ops Mastermind Bringing knowledge, confidence and ability to those that need it in the automotive world.

AMAZING FREE COMMUNITY

Join professionals in fixed ops from all over the country and soak up the priceless industry knowledge. Get advice from industry peers that’ll help you in the growth of your career in fixed ops. Get new ideas to increase revenue, efficiency, employee moral and more.

MINDSET TRAINING

Learn how to structure your mindset in positive and productive ways in order to achieve your goals, accomplish your needs, and gain the respect that you need from others.

TRUE MENTORSHIP

Meet mentors with decades of experience and get a sense of true mentorship. You don’t have to reinvent the wheel. Speak to others who have been where you are, have walked in your shoes, and know how to get to the best outcome.

Now powered by Quantum⁵

Fixed Ops Mastermind Bringing knowledge, confidence and ability to those that need it in the automotive world.

AMAZING FREE COMMUNITY

Join professionals in fixed ops from all over the country and soak up the priceless industry knowledge. Get advice from industry peers that’ll help you in the growth of your career in fixed ops. Get new ideas to increase revenue, efficiency, employee moral and more.

MINDSET TRAINING

Learn how to structure your mindset in positive and productive ways in order to achieve your goals, accomplish your needs, and gain the respect that you need from others.

TRUE MENTORSHIP

Meet mentors with decades of experience and get a sense of true mentorship. You don’t have to reinvent the wheel. Speak to others who have been where you are, have walked in your shoes, and know how to get to the best outcome.

Now powered by Quantum⁵

Fixed Ops Mastermind Bringing knowledge, confidence and ability to those that need it in the automotive world.

AMAZING FREE COMMUNITY

Join professionals in fixed ops from all over the country and soak up the priceless industry knowledge. Get advice from industry peers that’ll help you in the growth of your career in fixed ops. Get new ideas to increase revenue, efficiency, employee moral and more.

MINDSET TRAINING

Learn how to structure your mindset in positive and productive ways in order to achieve your goals, accomplish your needs, and gain the respect that you need from others.

TRUE MENTORSHIP

Meet mentors with decades of experience and get a sense of true mentorship. You don’t have to reinvent the wheel. Speak to others who have been where you are, have walked in your shoes, and know how to get to the best outcome.

Now powered by Quantum⁵

Sean Welsh of Car Biz Done Better joins Dave Foy for a fun an informative talk about all things dealership! 

Sean is an experienced automotive operator and believes he is here to leave the business a little better than he found it!