As the coworking & flexible workspace industry continues to mature, success in 2026 will come from getting the fundamentals right.

In this Flex Rewind episode of Flex That Worx, Anne-Marie and Graham break down what operators should be focusing on this year in 2026. From setting meaningful goals and tracking the right KPIs, to reducing manual work and making your space easier to find and join, this conversation is all about clarity and simplicity.

They explore why defining your niche matters more than ever, how technology and AI can free teams to focus on higher-value work, and what the continued mainstreaming of coworking means for operators of all sizes.

A practical, forward-looking episode for coworking and flexible workspace operators who want to build strong foundations and succeed in 2026 with confidence.

Thanks for tuning in to Flex That Worx!

If you enjoyed this episode, don’t forget to follow or subscribe where-ever you get your podcasts so you don't miss our next episode.

Connect with us on LinkedIn:

• Graham
• Anne-Marie

Watch the full episode on our YouTube, explore free tools and resources over at Baseworx.co.

This is Flex That Worx powered by Baseworx, scaling your workspace, made simpler and less stressful!

What happens when a coworking space is designed around real human needs, not trends or templates?

In this episode of Flex That Worx, we sit down with Suzanne Murdock, MD & Co-Founder of The Hub Newry and Coach & Mentor for Micro Business Leaders + Coworking & Flex Space Operators.

The Hub Newry is a long-standing coworking space provider based in Newry, Northern Ireland. Suzanne shares how personal experience, starting over, and building a business shaped her approach to coworking from the very beginning.

This conversation explores what it really takes to create workspaces that last. From intentional onboarding and member alignment, to balancing flexibility with structure and using technology to protect human connection rather than replace it.

This episode is for operators who care about sustainability, retention, and impact, not just filling desks.

In this episode, we explore:

• Why belonging is the foundation of successful coworking
• How long-term relationships outperform short-term growth
• The role of onboarding in protecting culture
• Where technology fits in people-first workspace operations

To learn more about Suzanne & The Hub Newry, visit: 

• Powering Productivity Podcast
• Blog
• Suzanne’s LinkedIn
• The Hub Newry Insta
• The Hub Newry Newsletter
• Suzanne’s free download - ’The Quiet Reset'

Connect with us on LinkedIn:

• Graham
• Anne-Marie

Watch the full episode on our YouTube, explore free tools and resources over at Baseworx.co.

This is Flex That Worx powered by Baseworx, scaling your workspace, made simpler and less stressful!

In this episode of Flex That Worx, Anne-Marie and Graham reflect on the defining developments of 2025 for coworking and flexible workspaces. Drawing on conversations from industry events including Coworking Europe in Berlin, operator interviews across regions and our own insights at Baseworx, they unpack how the market is maturing and what that means for operators.

Topics include the growing professionalisation of the sector, the practical benefits of technology and AI, and why community remains the core driver of member retention. 

Anne-Marie and Graham share direct, actionable advice for auditing your space, reducing administrative load, and designing experiences that turn visitors into long term members. The episode finishes with focused guidance for setting clear goals as you plan for 2026.

What you will learn

• How the customer profile for coworking has shifted
• How affordable tech can free your time for community work
• Practical ways to audit your offering and operations
• Why behaviour-led design improves member fit and retention
• Steps to strengthen operational resilience before you scale
  
  

Listen now to get pragmatic next steps for your space and a clear view of priorities for the year ahead.

Thanks for tuning in to Flex That Worx!

If you enjoyed this episode, don’t forget to follow or subscribe where-ever you get your podcasts so you don't miss our next episode.

Connect with us on LinkedIn:

• Graham
• Anne-Marie

Watch the full episode on our YouTube, explore free tools and resources over at Baseworx.co.

This is Flex That Worx powered by Baseworx, scaling your workspace, made simpler and less stressful!

In this episode of Flex That Worx, we are delighted to speak with Ashley Proctor, Founder of the Creative Blueprint, Founding Executive Director at Coworking Canada & Co-Founder of The Coworking IDEA Project!

Ashley has spent years helping shape community driven coworking across Canada and beyond. Ashley shares her perspective on how coworking has grown from small, creative studios into a wider movement focused on people first working environments.

We explore how collaboration, flexibility and shared ownership are becoming core expectations in modern workspaces. Ashley also reflects on her experience with community led events such as Coworking Canada Unconference, where participants guide the conversation and help shape the topics that matter most.

This episode is a grounding reminder that coworking is evolving quickly and that operators who keep the human experience at the centre will be best placed to thrive.

Key Takeaways for Operators

• Community shaped environments create stronger engagement
• Spaces grow faster when they support a wide mix of people and workstyles
• Flexible, people centred design is becoming essential in modern work
• Shared learning and collaboration help operators stay resilient in a changing landscape
• Coworking continues to influence how people expect to work, connect and grow

Thanks for tuning in to Flex That Worx!

If you enjoyed this episode, don’t forget to follow or subscribe where-ever you get your podcasts so you don't miss our next episode.

Connect with Ashley on LinkedIn! 

Connect with us on LinkedIn:

• Graham
• Anne-Marie

Watch the full episode on our YouTube, explore free tools and resources over at Baseworx.co.

This is Flex That Worx powered by Baseworx, scaling your workspace, made simpler and less stressful!

In this episode of Flex That Worx, we’re joined by Joe Averill, Founder and Managing Director of LEVEL, to explore what a tenant-first approach really means for the future of workspaces.

Joe shares how LEVEL is challenging traditional landlord-led models by advocating solely for tenants, ensuring fairness and transparency in every deal. We discuss the changing needs of tenants, the growing role of technology, and how relationships built on trust will shape the next phase of office evolution.

Key Takeaways for Coworking & Flex Space Operators:

• Prioritise member advocacy and transparency.
• Use technology to improve experience, not add friction.
• Design with flexibility and wellbeing in mind.
• Build relationships that outlast transactions.

Whether you manage a single coworking hub or a network of flexible spaces, Joe’s insights offer a valuable look at how people-centred design, digital adoption, and partnership thinking can help operators thrive in a changing market.

Listen now to gain practical ideas on how to align your space, your systems, and your strategy with the expectations of tomorrow’s tenants.

Thanks for tuning in to Flex That Worx!

If you enjoyed this episode, don’t forget to follow or subscribe where-ever you get your podcasts so you don't miss our next episode.

Connect with Joe on LinkedIn! 

Connect with us on LinkedIn:

• Graham
• Anne-Marie

Watch the full episode on our YouTube, explore free tools and resources over at Baseworx.co.

This is Flex That Worx powered by Baseworx, scaling your workspace, made simpler and less stressful!

Community is one of the most overused words in coworking, yet one of the least defined. In this short episode of Flex That Worx, Graham breaks it down to its most human, practical level, stripping away the jargon and getting to the heart of what really makes a space feel connected.

For Graham, community is not about the over-enginerring of events or perfectly curated networking moments. It is the everyday interactions that show people they belong.

It is the simple hello first thing in the morning, the wave you get from someone passing a meeting pod, the small chats that happen between tasks. Community, at its core, is people. Good people, doing their work, sharing a space, looking out for each other in small but meaningful ways.

Operators play a big part in enabling this. Not by forcing it, but by setting the tone. Creating an environment where kindness is normal. Encouraging moments of connection without over-engineering them. Being present enough that members feel welcome, yet giving people the space to work in their own rhythm.

In this episode, we explore what community actually looks like in action and how operators can nurture it in a way that feels genuine, sustainable and true to the everyday reality of coworking life.

A simple, grounded reminder that community is not a strategy, it is a feeling people leave with at the end of the day.

• To listen to our full episode on Building Community in Coworking, listen here

Thanks for tuning in to Flex That Worx!

If you enjoyed this episode, don’t forget to follow or subscribe where-ever you get your podcasts so you don't miss our next episode.

Connect with us on LinkedIn:

• Graham
• Anne-Marie

Watch the full episode on our YouTube, explore free tools and resources over at Baseworx.co.

Bundles can make your pricing easier to understand and easier to sell, but only if you keep them clear and flexible. In this Flex Rewind, we explore how coworking spaces can design bundles that work for both the operator and the member.

We talk about why simple structures are more effective than complicated packages and how transparency removes confusion at the point of purchase.

We also look at how bundles can help you make better use of underused assets like meeting rooms or hot desks. When members can buy a bundle that suits their workflow, they engage with your space more often, and you benefit from steadier revenue throughout the month.

This conversation offers a grounded, practical view on pricing for flexible workspaces. It focuses on clarity, ease of use and the everyday realities of managing a coworking space with limited time and resources. No jargon, just clear guidance to help you shape pricing that feels fair to members and commercially sound for your space.

• To listen to our full episode on Mastering Pricing Reviews, Adjustments & Bundling for your Coworking & Flex Space, listen here

Thanks for tuning in to Flex That Worx!

If you enjoyed this episode, don’t forget to follow or subscribe where-ever you get your podcasts so you don't miss our next episode.

Connect with us on LinkedIn:

• Graham
• Anne-Marie

Watch the full episode on our YouTube, explore free tools and resources over at Baseworx.co.

This is Flex That Worx powered by Baseworx, scaling your workspace, made simpler and less stressful!

Events can build energy in a coworking space, but only when they are run with structure rather than hope. In this Flex Rewind, we look at how operators can make events easier to plan, manage and measure by gathering the right information from the start. Knowing who is attending, how many people to expect and how these numbers shift over time helps you plan accurately and avoid overspending.

We talk through simple ways to track attendance patterns, how to approach post event feedback and why reviewing every event, good or bad, gives you better judgement for the next one.

Operators often carry the pressure of trying to make every gathering a success. Here, we share a more realistic view. A quiet event does not mean failure, it means data. With the right process in place you can refine your calendar, protect your time and create events that actually support your members and your business.

This episode is designed to help coworking teams build event habits that are practical, repeatable and suited to the real day to day challenges in a flexible workspace.

• To listen to our full episode on How to Host Successful Events in Your Coworking/Flex Space Without Burning Out, listen here

Thanks for tuning in to Flex That Worx!

If you enjoyed this episode, don’t forget to follow or subscribe where-ever you get your podcasts so you don't miss our next episode.

Connect with us on LinkedIn:

• Graham
• Anne-Marie

Watch the full episode on our YouTube, explore free tools and resources over at Baseworx.co.

This is Flex That Worx powered by Baseworx, scaling your workspace, made simpler and less stressful!

Your website is often your members’ first impression of your space and if it’s confusing or clunky, you’re losing bookings before they’ve even begun.

In this episode, we talk about why your coworking website should do more than showcase nice images. It should make it easy for people to take action whether that’s booking a hot desk, signing up for a membership, or enquiring about a private office.

For coworking and flexible workspace operators, your website isn’t just marketing, it’s part of the member experience. Make it seamless, make it self-serve, and make it easy for people to choose you.

• To listen to our full episode on Tech Foundations for Thriving Coworking Spaces, listen here

Thanks for tuning in to Flex That Worx!

If you enjoyed this episode, don’t forget to follow or subscribe where-ever you get your podcasts so you don't miss our next episode.

Connect with us on LinkedIn:

• Graham
• Anne-Marie

Watch the full episode on our YouTube, explore free tools and resources over at Baseworx.co.

This is Flex That Worx powered by Baseworx, scaling your workspace, made simpler and less stressful!

Every coworking space has its own rhythm, but success comes from knowing who you’re really designing for. In this episode, we explore why tailoring your workspace to different audiences is essential if you want to attract and retain the right members.

From the quiet-focused worker who values deep concentration, to the social collaborator who thrives on conversation, your members’ working styles shape how your space should feel, flow and function. We discuss how future generations of members will expect a more immersive experience, from seeing detailed desk layouts before they book, to expecting transparency about how spaces fit their needs.

The message is clear: no matter how you design or manage your space, it has to be the right fit for your community. This episode offers practical ideas on how to get closer to your members, understand their preferences, and build a space that works for them because when your workspace reflects the people who use it, everything else falls into place.

• To listen to our full episode on What PropTech Connect London 2025 Taught Us About the Future of Coworking, listen here

Thanks for tuning in to Flex That Worx!

If you enjoyed this episode, don’t forget to follow or subscribe where-ever you get your podcasts so you don't miss our next episode.

Connect with us on LinkedIn:

• Graham
• Anne-Marie

Watch the full episode on our YouTube, explore free tools and resources over at Baseworx.co.

This is Flex That Worx powered by Baseworx, scaling your workspace, made simpler and less stressful!