Greg has apparently mastered his first magic trick: the disappearing act. With Greg off on vacation, Ken is flying solo this week with a packed episode of the Flip N Out Pinball Podcast. Then Ken gets a little more thoughtful about something that came up this week: what does it actually mean to be a valued customer? Price and discounts are easy to see, but there's a whole lot of value in a good distributor relationship that never shows up on an invoice. Ken shares his perspective from both sides of the counter, including customer expectations, loyalty, trust, service after the sale, and why sometimes the best advice he can give a potential customer is to keep buying from the distributor they already have. October has arrived, which means the Flip N Out Pinball Podcast officially becomes FRIGHT N OUT! Turn down the lights as we close the show with the first tale from Fright N Out: Grandpa's Pinball Machine Something has been sitting quietly in that basement for a very long time. Maybe it wasn't as quiet as everyone thought. And finally... Ken provides updates on games currently in stock, what's shipping now, and what customers can expect in the weeks ahead. Join our growing community with exclusive benefits (including bonus content and private Discord server) at: <a href= "https://www.patreon.com/flipnoutpinballpodcast">www.patreon.com/flipnoutpinballpodcast</a> Get your next pinball machine or arcade game from <a href= "https://www.flipnoutpinball.com/">www.flipnoutpinball.com</a> Flip N Out Pinball USED INVENTORY on facebook <a href= "https://www.facebook.com/flipnoutpinball/posts/pfbid02JuCFS9AGJjW1uWcwQtYL9yF9fmVar1ZZ8KLe874ENo6h3TAiGAvq4y2B39nFFmTQl">HERE</a> Email the show at: <a href= "mailto:flipnoutpinballpodcast@gmail.com">flipnoutpinballpodcast@gmail.com</a> Contact Ken and Greg for sales and service at: <a href= "mailto:ken@flipnoutpinball.com">ken@flipnoutpinball.com</a> <a href= "mailto:greg@flipnoutpinball.com">greg@flipnoutpinball.com</a>

Greg has apparently mastered his first magic trick: the disappearing act. With Greg off on vacation, Ken is flying solo this week with a packed episode of the Flip N Out Pinball Podcast. Then Ken gets a little more thoughtful about something that came up this week: what does it actually mean to be a valued customer? Price and discounts are easy to see, but there's a whole lot of value in a good distributor relationship that never shows up on an invoice. Ken shares his perspective from both sides of the counter, including customer expectations, loyalty, trust, service after the sale, and why sometimes the best advice he can give a potential customer is to keep buying from the distributor they already have. October has arrived, which means the Flip N Out Pinball Podcast officially becomes FRIGHT N OUT! Turn down the lights as we close the show with the first tale from Fright N Out: Grandpa's Pinball Machine Something has been sitting quietly in that basement for a very long time. Maybe it wasn't as quiet as everyone thought. And finally... Ken provides updates on games currently in stock, what's shipping now, and what customers can expect in the weeks ahead. Join our growing community with exclusive benefits (including bonus content and private Discord server) at: www.patreon.com/flipnoutpinballpodcast Get your next pinball machine or arcade game from www.flipnoutpinball.com Flip N Out Pinball USED INVENTORY on facebook HERE Email the show at: flipnoutpinballpodcast@gmail.com Contact Ken and Greg for sales and service at: ken@flipnoutpinball.com greg@flipnoutpinball.com

Greg has apparently mastered his first magic trick: the disappearing act. With Greg off on vacation, Ken is flying solo this week with a packed episode of the Flip N Out Pinball Podcast. Then Ken gets a little more thoughtful about something that came up this week: what does it actually mean to be a valued customer? Price and discounts are easy to see, but there's a whole lot of value in a good distributor relationship that never shows up on an invoice. Ken shares his perspective from both sides of the counter, including customer expectations, loyalty, trust, service after the sale, and why sometimes the best advice he can give a potential customer is to keep buying from the distributor they already have. October has arrived, which means the Flip N Out Pinball Podcast officially becomes FRIGHT N OUT! Turn down the lights as we close the show with the first tale from Fright N Out: Grandpa's Pinball Machine Something has been sitting quietly in that basement for a very long time. Maybe it wasn't as quiet as everyone thought. And finally... Ken provides updates on games currently in stock, what's shipping now, and what customers can expect in the weeks ahead. Join our growing community with exclusive benefits (including bonus content and private Discord server) at: <a href="https://www.patreon.com/flipnoutpinballpodcast" rel="noopener noreferrer">www.patreon.com/flipnoutpinballpodcast</a> Get your next pinball machine or arcade game from <a href="https://www.flipnoutpinball.com/" rel="noopener noreferrer">www.flipnoutpinball.com</a> Flip N Out Pinball USED INVENTORY on facebook <a href="https://www.facebook.com/flipnoutpinball/posts/pfbid02JuCFS9AGJjW1uWcwQtYL9yF9fmVar1ZZ8KLe874ENo6h3TAiGAvq4y2B39nFFmTQl" rel="noopener noreferrer">HERE</a> Email the show at: <a href="mailto:flipnoutpinballpodcast@gmail.com" rel="noopener noreferrer">flipnoutpinballpodcast@gmail.com</a> Contact Ken and Greg for sales and service at: <a href="mailto:ken@flipnoutpinball.com" rel="noopener noreferrer">ken@flipnoutpinball.com</a> <a href="mailto:greg@flipnoutpinball.com" rel="noopener noreferrer">greg@flipnoutpinball.com</a>

EP 30 - Fright N Out Begins!

Greg Bone is back from vacation, and just in time for Episode 31 of the Flip N Out Pinball Podcast! Ken and Greg had originally planned to coordinate this episode with Stern Pinball's official reveal of AC/DC Remastered. Unfortunately, the anticipated reveal never happened! The guys discuss the unexpected delay, the challenges of coordinating a major product launch during Pinball Expo, and what they're hoping to see when the game finally arrives. Speaking of Pinball Expo, Ken and Greg preview the 2026 event and discuss the incredible lineup of games attendees may have an opportunity to play, including Cirqus Voltaire, Sonic the Hedgehog, Bon Jovi, Fallout, and more. Ken also shares where you can find the Flip N Out crew during the show. Fright N Out October continues with an update on our Halloween festivities! Our Elvira Facebook post is approaching 40,000 views! The guys also discuss whether a modern Tales from the Crypt pinball machine deserves another shot. We've also been listening to your feedback! Ken introduces Custom Callouts, a new way for listeners to submit questions, comments, and show suggestions that could be featured in future episodes. And before we say goodbye, turn down the lights for the second installment of our original Fright N Out pinball horror stories! Support the podcast on Patreon: <a href= "https://www.patreon.com/flipnoutpinballpodcast">https://www.patreon.com/flipnoutpinballpodcast</a> Leave us a Custom Callout: <a href= "https://www.speakpipe.com/FlipNOutPinballPodcast">https://www.speakpipe.com/FlipNOutPinballPodcast</a> Email the show at: <a href= "mailto:flipnoutpinballpodcast@gmail.com">flipnoutpinballpodcast@gmail.com</a> Get your next pinball machine or arcade game from <a href= "https://www.flipnoutpinball.com">https://www.flipnoutpinball.com</a> Contact Ken and Greg for sales and service at: <a href= "mailto:ken@flipnoutpinball.com">ken@flipnoutpinball.com</a> <a href= "mailto:greg@flipnoutpinball.com">greg@flipnoutpinball.com</a> Thanks for listening, and don't forget to take some time out of your day and play some pinball!

Greg Bone is back from vacation, and just in time for Episode 31 of the Flip N Out Pinball Podcast! Ken and Greg had originally planned to coordinate this episode with Stern Pinball's official reveal of AC/DC Remastered. Unfortunately, the anticipated reveal never happened! The guys discuss the unexpected delay, the challenges of coordinating a major product launch during Pinball Expo, and what they're hoping to see when the game finally arrives. Speaking of Pinball Expo, Ken and Greg preview the 2026 event and discuss the incredible lineup of games attendees may have an opportunity to play, including Cirqus Voltaire, Sonic the Hedgehog, Bon Jovi, Fallout, and more. Ken also shares where you can find the Flip N Out crew during the show. Fright N Out October continues with an update on our Halloween festivities! Our Elvira Facebook post is approaching 40,000 views! The guys also discuss whether a modern Tales from the Crypt pinball machine deserves another shot. We've also been listening to your feedback! Ken introduces Custom Callouts, a new way for listeners to submit questions, comments, and show suggestions that could be featured in future episodes. And before we say goodbye, turn down the lights for the second installment of our original Fright N Out pinball horror stories! Support the podcast on Patreon: https://www.patreon.com/flipnoutpinballpodcast Leave us a Custom Callout: https://www.speakpipe.com/FlipNOutPinballPodcast Email the show at: flipnoutpinballpodcast@gmail.com Get your next pinball machine or arcade game from https://www.flipnoutpinball.com Contact Ken and Greg for sales and service at: ken@flipnoutpinball.com greg@flipnoutpinball.com Thanks for listening, and don't forget to take some time out of your day and play some pinball!

Greg Bone is back from vacation, and just in time for Episode 31 of the Flip N Out Pinball Podcast! Ken and Greg had originally planned to coordinate this episode with Stern Pinball's official reveal of AC/DC Remastered. Unfortunately, the anticipated reveal never happened! The guys discuss the unexpected delay, the challenges of coordinating a major product launch during Pinball Expo, and what they're hoping to see when the game finally arrives. Speaking of Pinball Expo, Ken and Greg preview the 2026 event and discuss the incredible lineup of games attendees may have an opportunity to play, including Cirqus Voltaire, Sonic the Hedgehog, Bon Jovi, Fallout, and more. Ken also shares where you can find the Flip N Out crew during the show. Fright N Out October continues with an update on our Halloween festivities! Our Elvira Facebook post is approaching 40,000 views! The guys also discuss whether a modern Tales from the Crypt pinball machine deserves another shot. We've also been listening to your feedback! Ken introduces Custom Callouts, a new way for listeners to submit questions, comments, and show suggestions that could be featured in future episodes. And before we say goodbye, turn down the lights for the second installment of our original Fright N Out pinball horror stories! Support the podcast on Patreon: <a href="https://www.patreon.com/flipnoutpinballpodcast" rel="noopener noreferrer">https://www.patreon.com/flipnoutpinballpodcast</a> Leave us a Custom Callout: <a href="https://www.speakpipe.com/FlipNOutPinballPodcast" rel="noopener noreferrer">https://www.speakpipe.com/FlipNOutPinballPodcast</a> Email the show at: <a href="mailto:flipnoutpinballpodcast@gmail.com" rel="noopener noreferrer">flipnoutpinballpodcast@gmail.com</a> Get your next pinball machine or arcade game from <a href="https://www.flipnoutpinball.com" rel="noopener noreferrer">https://www.flipnoutpinball.com</a> Contact Ken and Greg for sales and service at: <a href="mailto:ken@flipnoutpinball.com" rel="noopener noreferrer">ken@flipnoutpinball.com</a> <a href="mailto:greg@flipnoutpinball.com" rel="noopener noreferrer">greg@flipnoutpinball.com</a> Thanks for listening, and don't forget to take some time out of your day and play some pinball!

EP 31 - For Those About to Wait...We Salute You!

Greg Bone and Ken Cromwell share early first impressions of the newly released Predator pinball from Pinball Brothers. Check out Predator pinball pics and info <a href= "https://www.flipnoutpinball.com/product-page/predator-pinball-machine-stealth-edition">HERE</a>. Remember to purchase your next pinball or arcade machine from <a href="https://www.flipnoutpinball.com">Flip N Out Pinball</a>! Contact Ken and Greg at: <a href= "mailto:ken@flipnoutpinball.com">ken@flipnoutpinball.com</a> <a href= "mailto:greg@flipnoutpinball.com">greg@flipnoutpinball.com</a> Follow the podcast on facebook, Instagram, and YouTube by searching Flip N Out Pinball Podcast. Don't miss an episode and subscribe to the podcast today!

Greg Bone and Ken Cromwell share early first impressions of the newly released Predator pinball from Pinball Brothers. Check out Predator pinball pics and info HERE. Remember to purchase your next pinball or arcade machine from Flip N Out Pinball! Contact Ken and Greg at: ken@flipnoutpinball.com greg@flipnoutpinball.com Follow the podcast on facebook, Instagram, and YouTube by searching Flip N Out Pinball Podcast. Don't miss an episode and subscribe to the podcast today!

Greg Bone and Ken Cromwell share early first impressions of the newly released Predator pinball from Pinball Brothers. Check out Predator pinball pics and info <a href="https://www.flipnoutpinball.com/product-page/predator-pinball-machine-stealth-edition" rel="noopener noreferrer">HERE</a>. Remember to purchase your next pinball or arcade machine from <a href="https://www.flipnoutpinball.com" rel="noopener noreferrer">Flip N Out Pinball</a>! Contact Ken and Greg at: <a href="mailto:ken@flipnoutpinball.com" rel="noopener noreferrer">ken@flipnoutpinball.com</a> <a href="mailto:greg@flipnoutpinball.com" rel="noopener noreferrer">greg@flipnoutpinball.com</a> Follow the podcast on facebook, Instagram, and YouTube by searching Flip N Out Pinball Podcast. Don't miss an episode and subscribe to the podcast today!

EP 1 - Predator Pinball First Impressions

Hosted by Greg Bone and Ken Cromwell, this is your backstage pass to the world of pinball, arcade, and more! Plenty of side quests into pop culture, collecting, and industry chatter.

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