In this special aftershow from the Insurance Journal’s Academy of Insurance, George Jack and Patrick Wraight, Director of the Academy of Insurance, speak with Jean-Luc Eckstein, Chief Customer Officer at Neptune Flood. Together, they unpack the highlights of the How To Write Flood Insurance – Free Workshop, exploring the evolving role of agents in flood insurance, Neptune’s tech-driven approach to distribution, and the importance of expanding coverage beyond NFIP limitations. Jean-Luc shares how his background in software sales informs Neptune’s customer-first model, while Patrick emphasizes the critical need for broader flood protection nationwide. The conversation dives into risk spreading, agent enablement tools, and the growing urgency for flood coverage in states like Florida and beyond.

To watch the full How to Write Flood class, visit https://www.insurancejournal.com/research/research/how-to-write-flood/

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