Cannabis businesses face outsized theft and robbery losses—often complicated by sublimits, protective-safeguard noncompliance, and sparse records—making business-interruption adjustments tricky and sometimes requiring cannabis-savvy forensic accountants, in this clip with Beth Ossino from the Insuring Cannabis Summit.

To watch this panel and all the sessions from the 2025 Insuring Cannabis Summit visit https://insuringcannabissummit.com/

The post Smash-and-Grab Risks & Claim Hurdles in Cannabis Insurance | Insuring Cannabis Summit 2025 appeared first on Insurance Journal TV.

Bringing out the best in workplace teams is a passion for organizational consultant Emma Corcoran. On this episode she outlines her journey at Selective Insurance to provide a shared customer experience program for appointed agencies as well as policyholders. Emma discovered the joy of helping teams evaluate customer research and outline actionable steps to improve the experience. She helped producers and CSRs work more closely together. Today, Emma’s programs cover DiSC, a behavioral assessment on communication preferences and styles, which is useful for firms working through a merger; Kolbe, which measures how you accomplish things when you’re free to be yourself; and design thinking, a non-linear, iterative process for teams to solve difficult problems. Emma also has a passion for bringing other insurance women together. Overall, 60% of industry professionals are women, yet the ratio flips to 40/60 for women in leadership positions. Her first meeting in 2017 brought 20 agency women together. “The vulnerability was really, really cool in the room,” she says. “They felt they could all share. It was all about lifting one another up.” Emma expanded the reach as Covid required virtual programming. The group grew to 800 women.

The post Understanding the Best in People appeared first on Insurance Journal TV.

Allen Laman from Insurance Journal chats with Laura Crowell of Agenzee at ITC Vegas about how new technologies are simplifying licensing and admin work in insurance, freeing agents to focus on what they love most: selling and innovation.

Join Insurance Journal for the risk management summit, Risky Future: https://riskyfuture.com/

The post How Automation Is Making Licensing Less Boring | ITC 2025 appeared first on Insurance Journal TV.

Matthew Cresswell of AgentSync spoke with Claims Journal’s Kelly De La Mora at ITC Vegas about  how borrowing from tech and banking industries is helping insurance evolve for a more innovative and customer-focused future.

Get your free ticket to Insurance Journal’s Risky Future Summit here https://riskyfuture.com/

The post Bringing Fresh Ideas to Insurance | ITC 2025 appeared first on Insurance Journal TV.

Fred Fisher discusses the hidden traps in policy wording, D&O vs. E&O coverage gaps, and why the industry’s obsession with profit threatens insurance’s core purpose of financial protection with Insurance Journal Academy’s George Jack!

Watch the full Academy of Insurance class that’s discussed in the aftershow: https://www.ijacademy.com/gotchas-that-ll-getchya-latest-policy-language-that-ll-get-you-sued

Not yet a member of the academy? Join today at https://www.ijacademy.com/members/memberships

The post Inside ‘Gotchas That’ll Getchya’ | IJA Aftershow: Fred Fisher appeared first on Insurance Journal TV.

Insurance Journal’s Allen Laman was at ITC in Las Vegas, talking with Nathan Golia of Celent. Golia discussed how artificial intelligence is advancing—moving beyond routine claims to managing even the most complex cases—and how companies are finding smarter, more efficient ways to put AI to work.

Get your free ticket to this year’s Insurance Journal Risky Future Summit at https://riskyfuture.com/

The post From Simple Claims to Complex Automation | ITC 2025 appeared first on Insurance Journal TV.

Summer Wilson explains that serious and willful misconduct isn’t insurable and stresses employers’ duty to provide appropriate PPE—drawing on lessons from a fatal inhalation case and pointing to OSHA-style guidance—as the cannabis industry matures from novelty to standard risk management practices in this clip from the Insuring Cannabis Summit.

To watch this panel and all the sessions from the 2025 Insuring Cannabis Summit visit https://insuringcannabissummit.com/

The post PPE, Liability, and Risk Management in Cannabis Workplaces | Insuring Cannabis Summit 2025 appeared first on Insurance Journal TV.

In this episode, John Kain, director of financial services market development at AWS, shares how insurers are moving beyond traditional generative AI toward intelligent, autonomous workflows that can make decisions, execute tasks, and work together like human employees. From customer service and claims processing to training and onboarding, he says agentic AI is accelerating transformation and making employees more effective, not obsolete. He explains why insurance is uniquely positioned for this shift. Check it out!

This episode is brought to you by RPS. RPS helps brokers drive client success in the E&S space. See how RPS delivers tailored, data-driven insurance, benefits and underwriting solutions at RPSins.com.

The post EP. 108: How Agentic AI is Supercharging the Insurance Workforce appeared first on Insurance Journal TV.

A stolen 1930s Patek Philippe watch resurfaced eight years later in Colombia, leading to a successful FBI recovery thanks to claims data linking it back to the original insurer. Watch this short clip from the latest Expert Viewpoints video with Claims Journal’s Don Jergler and Katya Hills of The Watch Register. To view the full interview visit https://www.insurancejournal.tv/videos/25897/

To read more articles, visit https://www.claimsjournal.com/expert-viewpoints/

The post True Crime Meets Claims: How a Stolen 1930s Watch Was Recovered by the FBI appeared first on Insurance Journal TV.

John Brunette joins the Academy of Insurance’s George Jack and Patrick Wraight, to break down why E&S property markets are booming, what drives placement decisions, and how evolving construction methods are reshaping underwriting.

Watch the full Academy of Insurance class that’s discussed in the aftershow: https://www.ijacademy.com/e-s-property-underwriting

Not yet a member of the academy? Join today at https://www.ijacademy.com/members/memberships

The post Inside E&S Property Underwriting | IJA Aftershow: John Brunette appeared first on Insurance Journal TV.