Michael Faust, owner of Carpeting by Mike of Somerset, Wis. talks about being aligned with Mohawk, dealing with consumers that rely on the Internet and how he has changed the operation since the recession. Faust talks about his website and his efforts in social media and the advertising he does.

Michael Faust, owner of Carpeting by Mike of Somerset, Wis. talks about being aligned with Mohawk, dealing with consumers that rely on the Internet and how he has changed the operation since the recession. Faust talks about his website and his efforts in social media and the advertising he does.

Dane Gregory, commercial sales manager, Interlink Supply discusses a carpet maintenance problem he was called in on involving a large office building that had installed light colored loop carpet throughout the facility, creating  appearance problems especially in heavy traffic areas. Gregory talks about the measures he recommended to alleviate the problem and the maintenance program he suggested to reduce the chances of it reoccurring.

Lew Migliore, The Industry’s Trouble Shooter, president, LGM Technical Flooring Services discusses a large carpet and vinyl installation where the commercial flooring contractor sought to head-off a potential concrete problem before the installation by testing the concrete in addition to tests conducted by the general contractor.

Jim Gould, president, Floor Covering Institute looks back at Coverings and some of the new products rolled out at the show. Gould discusses the new internet-centric consumer, as well as shifts that have occurred in the retail environment.

Jim Gould, president, Floor Covering Institute looks back at Coverings and some of the new products rolled out at the show. Gould discusses the new internet-centric consumer, as well as shifts that have occurred in the retail environment.

Jim Gould, president, Floor Covering Institute looks back at Coverings and some of the new products rolled out at the show. Gould discusses the new internet-centric consumer, as well as shifts that have occurred in the retail environment.

Larry Winter, Winter & Scoggins CPAs discusses a common shortcoming among retailers: The failure to establish a business plan and a budget. Winter talks about some of the problems that often occur from this practice, including shortages of operating capital, the lack of systems, and internal controls that track expenditures and receivables and inadequate cash reserves.

Larry Winter, Winter & Scoggins CPAs discusses a common shortcoming among retailers: The failure to establish a business plan and a budget. Winter talks about some of the problems that often occur from this practice, including shortages of operating capital, the lack of systems, and internal controls that track expenditures and receivables and inadequate cash reserves.

Larry Winter, Winter & Scoggins CPAs discusses a common shortcoming among retailers: The failure to establish a business plan and a budget. Winter talks about some of the problems that occur from this practice, including shortages of operating capital, the lack of systems, and internal controls that track expenditures and receivables and inadequate cash reserves.