John Simonson, president, Flooring Web Solutions discusses changes in the internet and the sizable threat it represents for independent retailers. Simonson talks about the changing dynamics of Google searches and the aggressive online plans of Home Depot and the big box players that places them at the top of local searches.

Fred Reinhart, owner, Reinhart Carpet Outlet, of Philadelphia, Cynthia Dean, director of accounting and Member Services, Canada Nufloors Group and Paul Johnson, owner of Carpet One, Tulsa in a roundtable discussion talk about the consumer of today and the changes they have noted in consumer habits, knowledge levels, expectations for levels of service and their propensity to spend since the financial crisis and recession.

Fred Reinhart, owner, Reinhart Carpet Outlet, of Philadelphia, Cynthia Dean, director of accounting and Member Services, Canada Nufloors Group and Paul Johnson, owner of Carpet One, Tulsa in a roundtable discussion talk about the consumer of today and the changes they have noted in consumer habits, knowledge levels, expectations for levels of service and their propensity to spend since the financial crisis and recession.

Fred Reinhart, owner, Reinhart Carpet Outlet, of Philadelphia, Cynthia Dean, director of accounting and Member Services, Canada Nufloors Group and Paul Johnson, owner of Carpet One, Tulsa in a roundtable discussion talk about the consumer of today and the changes they have noted in consumer habits, knowledge levels, expectations for levels of service and their propensity to spend since the financial crisis and recession.

Dane Gregory, commercial sales manager, Interlink Supply discusses a maintenance situation that arose in a modular carpet installation where cleaning equipment used in the installation was not correct for the product.

Doug Peeples, manager, Myers Flooring Nashville, discusses this operation with stores also in Atlanta and Dalton. Peeples talks about the carpet product offerings as well as wood and custom area rugs and the company’s approach to installation, service, the internet and advertising.

Doug Peeples, manager, Myers Flooring Nashville, discusses this operation with stores also in Atlanta and Dalton. Peeples talks about the carpet product offerings as well as wood and custom area rugs and the company’s approach to installation, service, the internet and advertising.

Doug Peeples, manager, Myers Flooring Nashville, discusses this operation with stores also in Atlanta and Dalton. Peeples talks about the carpet product offerings as well as wood and custom area rugs and the company’s approach to installation, service, the internet and advertising.

Larry Winter, Winter & Scoggins CPAs discusses the factors retailers should be aware of when contemplating expansion into an additional location.

Michael Faust, owner of Carpeting by Mike of Somerset, Wis. talks about being aligned with Mohawk, dealing with consumers that rely on the Internet and how he has changed the operation since the recession. Faust talks about his website and his efforts in social media and the advertising he does.