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FLOORtalk
By www.floortrendsmag.comBusiness
FLOORtalk episodes
- Secrets of Success: The Carpet GuysJoe Zago, CEO, The Carpet Guys, reveals how his shop-at-home model works, the company's impressive growth, and plans for the future.53 min
- Secrets to Cash and Carry Retail SuccessKeith Rhodes, owner, The Floor Trader, discusses his cash and carry business, his approach to service, training, and inventory.29 min
- FCICA’s C.J. ChurchC.J. Church, executive director Floor Covering Installation Contractors Association, discusses her year plus with the association, the CIM program and upcoming convention.21 min
- Tanja Kern Reviews TISE 2021Tanja Kern, associate publisher and editorial director, Floor Trends Magazine & Floor Covering Installer, reviews TISE 2021 held last week in Las Vegas, She discusses attendees, exhibitors, new products, timing of the show and events surrounding TISE.20 min
- Ron Dunn Defines Alliance FlooringRon Dunn, co-president & CEO, Alliance Flooring, Carpets Plus, discusses the group, its history and its various units.36 min
- The Craziness of the Wood SectorGeorge Celtrick, owner, Whitewood Products, talks about the unique situation taking place in the wood flooring sector with prices up over 200% and lead times extending from 4 weeks to between 6 and 12 weeks.24 min
- FloorBox ExplainedElie Ouzilleau and Sabastian Ball, partners in Quebec-based FloorBox, discuss the launch of their online flooring website, it’s unique business model, and plans for the future.27 min
- Recipes for Excellent ServiceTom Jennings, educator and former retailer, talks about installation and the steps and recipes necessary to permit retailers to be able to offer excellent service.28 min
- How to Offer Exemplary Customer ServiceBrad Millner, CEO, Flooring America and Big Bob’s Flooring Outlet in Yuma, Arizona, talks about systems, offering exemplary service, delegating tasks and running an employee-based installation department.37 min
- Retailer MarketplacesJohn Simonson, president, Webstream Dynamics, talks about how retailers can establish a marketplace offering products complimentary to floor coverings, LVP on Walmart.com and the recent Google search update related to higher quality product reviews.28 min
About FLOORtalk
From the publisher's feed
Welcome to the FLOORtalk podcast, hosted by the editors of FLOOR Trends & Installation. On this podcast you will find a mix of interviews and fireside chats with leaders, newsmakers and influencers in the flooring industry. Tune in to hear insights, best practices and actionable advice for your flooring business.
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