Joe Zago, CEO, The Carpet Guys, reveals how his shop-at-home model works, the company's impressive growth, and plans for the future.

Keith Rhodes, owner, The Floor Trader, discusses his cash and carry business, his approach to service, training, and inventory.

C.J. Church, executive director Floor Covering Installation Contractors Association, discusses her year plus with the association, the CIM program and upcoming convention.

Tanja Kern, associate publisher and editorial director, Floor Trends Magazine & Floor Covering Installer, reviews TISE 2021 held last week in Las Vegas, She discusses attendees, exhibitors, new products, timing of the show and events surrounding TISE.

Ron Dunn, co-president & CEO, Alliance Flooring, Carpets Plus, discusses the group, its history and its various units.

George Celtrick, owner, Whitewood Products, talks about the unique situation taking place in the wood flooring sector with prices up over 200% and lead times extending from 4 weeks to between 6 and 12 weeks.

Elie Ouzilleau and Sabastian Ball, partners in Quebec-based FloorBox, discuss the launch of their online flooring website, it’s unique business model, and plans for the future.

Tom Jennings, educator and former retailer, talks about installation and the steps and recipes necessary to permit retailers to be able to offer excellent service.

Brad Millner, CEO, Flooring America and Big Bob’s Flooring Outlet in Yuma, Arizona, talks about systems, offering exemplary service, delegating tasks and running an employee-based installation department.

John Simonson, president, Webstream Dynamics, talks about how retailers can establish a marketplace offering products complimentary to floor coverings, LVP on Walmart.com and the recent Google search update related to higher quality product reviews.