Michael Yarros of Flycast Partners shares with us what strategies and techniques to think about when creating effective self-service portals. With this tool, users can safely solve issues and easily complete service requests on their own.

How can you consolidate data from multiple sources and tools and view it all in one location? How do you know if your equipment is working accurately? 

Today, Flycast Partners discusses Ivanti Xtraction, which monitors live, up-to-date data and provides comprehensive reporting features enabling organizations to better understand operational data, quickly determine the value of different IT tools, and more easily identify the right decisions to make in the future.

What are the ways you can improve monitoring and visibility? Why is resilience important in the ITSM sphere? Flycast Partners explores The Five Pillars of Resilience Engineering as well as the techniques organizations can utilize when performing 27/4 monitoring of the components that make up your service infrastructure.

What is a CMDB? How does it relate to Asset Management? Flycast Partners goes over what you need to know when planning, developing, and deploying these resources.

Don't you find it curious that much of the cutting edge technology currently available seems straight out of the future? Flycast Partners have a fun discussion, going over a dozen products that we use in our everyday life that were also a part of the future technology in the family sitcom The Jetsons.

In today's brief episode, presented by Flycast Partners, Freshworks gives a glimpse into our April 20th, 2021 webcast. The discussion topics include an overview of the IT solutions Freshworks has available for the modern enterprise. 

What is edge computing? If you are going to move to have an edge strategy,  what resources do you need to put in place? Learn about the ways you can plan and manage edge technologies. By adding these devices to your system , it reduces the latency between on-premises and cloud-delivered applications.

What is the future of Automation? Flycast Partners discusses how Automation can be utilized in a very powerful way for completing day- or week-long processes in minutes, and executing such tasks more safely, quickly, and consistently by removing manual touchpoints from operations. 

What are the newest exploits cybercriminals are using to compromise networks?
Flycast Partners discusses the Microsoft Exchange Server data breach, China Chopper, and how hackers are exploiting old tools in new ways.

Brian Reed of ProofPoint gives us an introduction on our April 8th, 2021 webcast on "Data Loss Prevention".