How do you recognise how to speak to people, in the way they want to be spoken to, even before the conversation starts? It's all written in their face, says Alan Stevens founder of The Science & Art of Reading People.

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Erika Kramer went from not even being able to afford a loaf of bread to making over half a million dollars in 2020 from her business as a confidence coach. She shares some incredible insights into her own personal story and reveals why overcoming our confidence issues can propel us forward in life, love and work.

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It can be easy for small business owners to "do what we've always done" because we think we're saving time… but that's not such a great thing when it comes to managing our data, says Anthony Sapountzis, co-founder of Aeiron Technologies.

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Jodie De Vries and Emma Scott of The Brand Brigade describe themselves as serial entrepreneurs who have taken everything they’ve learnt building multi-million dollar businesses to help other women take their brand and business to the next level. In this episode they share their insights and shed some light on the real impact that brand building can have on the lasting success of your business.

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2020 has taught our community so many lessons about running a small business. One of the most essential has been a greater appreciation and understanding of our customer. Shardae Mazzeo, head of people and culture at Creative Cubes.Co shares how it's done in their business.

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Side-hustles have boomed in 2020. Just how you make money from them though is exactly like any other business and largely down to how you market it! Think Bespoke founder, Karen Hollenbach, a LinkedIn expert says LinkedIn actually has a very important role to play in growing your little business.

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Given the challenges of this year, we’re all looking for ways to maximise the performance of our business without spending a fortune. Facebook have a range of terrific free business tools to help us perform at our best. Melinda Petrunoff, Facebook director of small and medium business for ANZ talks us through the 4 most crucial.

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Around 30% of our small business first community have created an ecommerce or digital platform for their small business since the start of COVID. Google's Chris Royale talks us through how Google Shopping can help boost our sales.

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Georgia Sullivan from Google joins the podcast to share some great tips on how to use the free tools on the internet to connect with consumers when they are searching for what you have to offer.

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Tom O'Connor, a Digital Strategist in the Small Business Team at Google shares his tips for how we can best show up online as small business owners and get more customers.

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