Focus On Claims

Ready to learn something new like Ernie Bray did? 🤔

Then listen to his Focus On Claims podcast with Richard Shamooilian (Richie S.) and Alan Tzvika Nissel with AMPR Consulting. They help property owners navigate the complex world of construction defect claims. After Alan went through his own experience with a building he owned, he and Richie thought this is something they could do for other people. 💡 They have deep experience and the best resources to gather all the facts needed for a carrier to determine coverage.

Simplifying the claims process and getting to a fair resolution quickly for their clients is the goal.

Be curious, this is time well spent on an interesting topic!

Ernie interviews Timon Gregg of Strala. Their mission is to deliver optimal claims outcomes to insurance companies. They are rebuilding claims processing and are on a mission to process every claim in the world. Stay tuned as we dive in to our conversation with Timon.

Focus On Claims - Michelle Raue of Preferred Mutual by Ernie Bray

Heather Goudreau of Global Guardian Optima SIU started her insurance journey as a desk investigator never thinking this area would encompass her career. But being an investigator satisfied her inquisitive nature. In this Focus on Claims episode she shares her opinions about the hands-on, in-person method and gives good advice for ongoing learning.

In this episode of Focus On Claims, Ernie interviews insurance executive and industry expert Gordon Pennington, Chief Executive Officer, Global Guardian Services, LLC.

It’s not often Ernie Bray can talk college sports and insurance with one of his Focus On Claims guests. He could with Christopher Sestito whose insurance career spans decades (25+ years). Hear how playing sports aided his career, skills valued then versus now, tips for appraisers, and his take on the role of AI.

It’s an engaging conversation, listen in. 🎧

Ernie Bray’s full Focus On Claims podcast episode with appraiser partner, Dan Amato. Learn how general customer service experience can evolve into a niche career you can stand out in. Here’s an episode guide:

@ 2:00, starting at ACD

@ 16:30, breaking into the industry

@ 24:30, Dan’s six tips for new appraisers

If you’re serious about being an independent appraiser, take the time to listen 🎧 - it could help you in your career.

Recently, Ernie Bray hosted Joey Daryanani and Jason Spafford who both have decades long careers with CSAA Insurance Group, a AAA Insurer on his Focus On Claims podcast. Hear the interesting story of how the Specialized Services area of the company began and how it’s evolved into three areas of service: Call Centers, Training and Claims TPA. Their strategic partnerships with clients come in all shapes and sizes. It’s worth your time and you’ll learn something new from this engaging duo. Listen in. 🎧

How does someone get hooked on insurance? For a sports guy like Bob Cretel, it started with a football 🏈 helmet. After decades in the industry, he’s turned to claims consulting to help the next generation. 🙌

Listen to his Focus On Claims talk with Ernie Bray and learn why he thinks insurance is one of the most important industries in our economy.

Only three and half years into his independent appraiser career, Ernie Bray says Brad Fancher shines as a positive ✨ influence in the industry. A self-described process guy, Brad learned to pace himself when starting out. His mantra is to “stay teachable” as he gets great satisfaction knowing more than he did yesterday.

Settle in and listen to this extended Focus On Claims conversation between two people passionate about claims and keeping it human.