It’s not often Ernie Bray can talk college sports and insurance with one of his Focus On Claims guests. He could with Christopher Sestito whose insurance career spans decades (25+ years). Hear how playing sports aided his career, skills valued then versus now, tips for appraisers, and his take on the role of AI.

It’s an engaging conversation, listen in. 🎧

Ernie Bray’s full Focus On Claims podcast episode with appraiser partner, Dan Amato. Learn how general customer service experience can evolve into a niche career you can stand out in. Here’s an episode guide:

@ 2:00, starting at ACD

@ 16:30, breaking into the industry

@ 24:30, Dan’s six tips for new appraisers

If you’re serious about being an independent appraiser, take the time to listen 🎧 - it could help you in your career.

Recently, Ernie Bray hosted Joey Daryanani and Jason Spafford who both have decades long careers with CSAA Insurance Group, a AAA Insurer on his Focus On Claims podcast. Hear the interesting story of how the Specialized Services area of the company began and how it’s evolved into three areas of service: Call Centers, Training and Claims TPA. Their strategic partnerships with clients come in all shapes and sizes. It’s worth your time and you’ll learn something new from this engaging duo. Listen in. 🎧

How does someone get hooked on insurance? For a sports guy like Bob Cretel, it started with a football 🏈 helmet. After decades in the industry, he’s turned to claims consulting to help the next generation. 🙌

Listen to his Focus On Claims talk with Ernie Bray and learn why he thinks insurance is one of the most important industries in our economy.

Only three and half years into his independent appraiser career, Ernie Bray says Brad Fancher shines as a positive ✨ influence in the industry. A self-described process guy, Brad learned to pace himself when starting out. His mantra is to “stay teachable” as he gets great satisfaction knowing more than he did yesterday.

Settle in and listen to this extended Focus On Claims conversation between two people passionate about claims and keeping it human.

In this episode, we give you some key tips that can help grow your independent appraisal business. These key tips are what can set you up for success and put your company in the right direction.

Recently Ernie Bray and Michael Calens recorded a Focus On Claims🎙podcast so packed with great advice we snack sized it and will share a little at a time. If your work involves inspecting vehicles for damage, you’ll want to hear these solid tips for appraisers. Then ask yourself, is this what I do? 🤔 Listen 🎧 in.

#appraisers #estimating #iapath #adjusters #insuranceclaims

Brandon Bryant's background includes beverages, glass, vehicle history and independent appraising. Through it all, his focus is on exceptionally delivering what clients need. This guy is a people person and loves building relationships. Listening to clients, understanding what’s important and finding solutions is what drives him every day. Hear more from Brandon in his (mini) Focus On Claims interview with Ernie Bray.

What a positive ✨ impact Michael Calens has had on AutoClaims Direct Inc. (ACD) since he joined the company earlier this year. He’s tremendously valued for his insurance and automotive industry experience. At every level of an auto claim, he’s big on not losing the human touch in the process. Learn more about Michael in his mini (just 1️⃣2️⃣ minutes!) Focus On Claims interview 🎤 with Ernie Bray.

What a treat❗️Recently, Ernie Bray got to sit down with Michael O'Leary AIC for an in-person Focus On Claims interview. 🎤 There’s a lot to Mike – hear how went from being a car/body shop guy to the insurance industry, and the extensive training involved. He shares his thoughts about productivity, self-driving cars, augmented intelligence, and the consultative approach taken with clients. It's 20 minutes well spent. 😀