The Key Elements for a Successful Mediation Practice: A Thanksgiving Reflection

In this episode of the Make Money Mediating podcast, hosted by Susan Guthrie, she explores and reflects on the essence of Thanksgiving and the necessary elements for a thriving mediation practice. Making use of the acronym 'THANKS', Susan identifies Trust, Harmony, Appreciation, Neutrality, Knowledge and Serenity as the six key elements of success in mediation or dispute resolution profession. She stresses the importance of building trust with clients, orchestrating harmony in conflicts, appreciating clients and colleagues, maintaining neutrality, staying informed about industry trends, and finding serenity in a busy work life. Furthermore, she encourages listeners to think about ways they can show their gratitude to their clients and colleagues, and ways to improve their dispute resolution practice in the coming year.

00:00 Introduction and Thanksgiving Message

Access the Episode Transcript

Mentioned in this episode:

The Gift That Keeps on Giving: Holidays and Relationship Building on The Make Money Mediating Podcast with Susan Guthrie #408

Why Gratitude is the Secret Ingredient to Success with Susan Guthrie on The Make Money Mediating Podcast #405

Becoming a Training Junkie: The Power of Continuous Learning in Mediation on the Make Money Mediating Podcast with Susan Guthrie #420

Join us in beautiful San Diego, California for the American Bar Association's Section of Dispute Resolution Annual Spring Conference April 10-13, 2024!  The Pre-Conference Practice Building Workshop led by Susan will be on April 10th and will include several leading experts in areas of business planning, finance, marketing and more.  Registration will be opening the first week of December 2023 - stay tuned and SAVE THE DATES!

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Websites:

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Mosten Guthrie Academy: https://mostenguthrie.com

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Meet Our Creator and Host: Susan Guthrie

Nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, Susan Guthrie has been at the forefront of divorce practice for more than 30 years. After more than 20 years as a name partner in a leading law firm in Connecticut followed by establishing her own boutique Family Law and Mediation practice in 2012, Susan has in the past two years transitioned into one of the leading family, collaborative and mediation trainers in the world and regularly works with and consults with divorce professionals and attorneys in growing and marketing their practice for a happier and healthier life.

In 2020 Susan partnered with mediation legend, Forrest “Woody” Mosten, to create the Mosten Guthrie Academy to provide cutting edge gold-standard trainings for attorneys, mediators and other professionals. The Academy has grown in two years from one 40-Hour training program to a comprehensive curriculum of basic, advanced and specialized trainings and consulting groups for a vast family of dedicated professionals.

As a leading dispute resolution professional, Susan is honored to have been recently elected as Chair Elect of the American Bar Association’s Section of Dispute Resolution and looks forward to serving as the Chair of the Section in the 2024-2025 Bar Year. 

Susan is also an internationally renowned expert in online mediation and has been training colleagues and other professionals in the practical and ethical considerations of conducting their mediations online with her innovative programs and webinars for more than two years. To date, more than 25,000 dispute resolution professionals have benefited from her program and she has trained mediators in countries all around the world including programs for the American Bar Association (ABA), the Alternative Dispute Resolution Institute of Canada (ADRIC), and the National Association of Distinguished Neutrals (NADN) among others.

Susan is the award-winning creator and host of one of the top 3 divorce podcasts in the world and one of the top 1.5% of all podcasts worldwide, The Divorce & Beyond Podcast with Susan Guthrie which has more than 5,000,000 listens to date.