The Business of College Consulting

Fold the Toilet Paper: Business Wisdom from IECA's Former CEO


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Mark Scalaro, CEO of IECA for over 30 years, shares his unique perspective on the business of college consulting and how the industry has transformed from an avocation into a respected profession. His insights cover the evolution from a field where consultants were openly booed at conferences to today's professional landscape with recognized standards, training programs, and business practices.

• Most consultants struggle with imposter syndrome initially, especially the business aspects
• Market your unique strengths rather than trying to be a generalist competing with established professionals
• Three essential pieces of advice: differentiate yourself, under-promise and over-deliver, and "fold the toilet paper ends"
• Making your behind-the-scenes work visible to clients is crucial as this prevents the most common complaint
• Partnerships require complementary skills, shared vision, and formal written agreements to succeed
• Building positive relationships with school counselors requires empathy for their challenges
• Future growth opportunities include expanding into gap years, military options, career schools, graduate programs, and international education

Thank you for listening to this episode of the Business of College Consulting. If you enjoyed it, please leave a review on Apple Podcasts or Spotify, or share it with a friend in the college consulting industry. 


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The Business of College ConsultingBy Brooke Daly

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