Our guest today is Sridhar Vembu, founder and CEO of Zoho Corp., India’s biggest software products success story. In this episode, Sridhar talks about how the wise entrepreneur will use the current downturn to nurture talent, invest in R&D and lay a solid foundation for a sustainable, long-term business. He also talks about how SaaS companies are yet to reckon with the power of AI to replace software programmers themselves.
(00:40) Intro to The Daily Tech Conversation and The Big Picture
(01:04) Our guest today — Sridhar Vembu, founder and CEO, Zoho Corp.
(01:57) On the current global economic slowdown
(04:17) What customers might do — more tech but there’s also pressure on budgets
(07:14) A snapshot of what Zoho is today — 75 million users
(09:13) Competing with Microsoft
(11:32) What is Zoho evolving into
(13:01) How staying bootstrapped helped in making very long-term bets
(15:01) Three examples of such bets that became fast-growing commercial products
(16:56) On investments in R&D
(18:18) At a high level, capabilities that would be valuable to Zoho’s customers, where the company is investing in R&D today.
(22:06) Lessons from building Manage Engine
(23:38) On developing a Zoho ecosystem of products and services
(25:15) What next on the talent pipeline development front
(27:57) Cost of developing software versus its price in the market
(29:46) And the role of AI in that process
(31:35) Advice to entrepreneurs in this downturn
Theme music courtesy Free Music & Sounds:
https://soundcloud.com/freemusicandsounds