Form + Function Salon Podcasts

You can get a haircut anywhere. The price and quality may vary, but the service itself is a commodity that is widely available. On F+F Pod004 Benjamin Jay shows that no matter if it's coffee, hotels, airlines, or you salon, the key to breaking out of a commodity is to build an experience around your service and not focus on price.

Too often people tasked with hiring are also the ones complaining about who works in the business. Well guess what, they're here because of you! The way to eliminate the feeling of having a team that doesn't match your dream is to be hiring for Culture and not for talent or accomplishment. On Pod003 Benjamin Jay takes you through the difference in recruiting and hiring, why they're both important and delivers a system for your next round of hiring.

The picture of who's the most important in the salon could be painted many different ways. The Customer, The Service Provider, and The Owner all have roles to play in the salon. On Pod002 Benjamin Jay walks through the importance of everyone and the role they play. He also shares a personal story for the first time about who is not the most important.

Often in our workshops our Education Director @christianawesome will tell everyone to work "work with purpose and intent." It's clear to see how working through a haircut or color application with those keys in mind will make your work more precise and workflow easier.

Working with purpose is clear, but what about living with purpose? On Pod001 Benjamin Jay  dives in the importance of Purpose , how to create/find it, and bringing your Purpose to life.

Get to know the Form + Function Salon Podcast.