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This episode is all about communication. Ben Whately from Memrise joins Brett Kistler to discuss how his team built Memrise to utilize principles of human psychology rooted in science rather than strict pedagogy. He digs into the nuance of how humans naturally learn language and how, leveraging this understanding, Memrise has been able to help upwards of 59 million users from 189 countries learn to speak more than 23 different languages. In the >10 years Ben has been building Memrise, he has learned a lot. In our conversation, Ben shares some of those lessons, including how reassessing his own communication skills helped him to connect with his team and empower them to drive the mission forward together.
References:
Univoice has created an app that turns the language learning experience into a game. They do this by using music to make it enjoyable. A huge benefit of learning through music is the relevance and versatility of vocabulary. Learn the words and phrases that matter most, while also picking up the slang of native speakers. Everybody loves music. With Univoice, you can choose your favorite genres and play your songs on repeat. You will have so much fun that you’ll forget you’re learning!
The best way to master a language is to become addicted to learning it. With our application, turn your song obsessions into language obsessions. It’s the fastest way to learn!
Check out https://wefunder.com/univoice
Lorien Clemens is the CEO of Pethub and she tells the story about how the founder, Tom Arnold, came up with the idea for Pethub. Brett and Lorien discuss how having the right people in the right roles can really make a difference in a growing company. Lorien talks about how we can assess our strengths and weaknesses as individuals. Brett and Lorien dig into how a title change can affect your business. What does a title do to change perception?
As a business scales and grows its internal process, connecting the right expert with the customer can be a challenge. As a product expands to serve a larger market, the professional services team has to scale alongside it to support it. Businesses may find themselves growing their professional services teams one to one with every new feature of the product. Tech companies don't generally want or need such a large professional service team. Xander explains how businesses can expand into the market without minimizing the number of features of their product.
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