Travis Corrigan who, majored in Entrepreneurship in college to combat the financial climate of the Great Recession, discusses how a car ride in Utah changed his life and led to his love for user research. Highlights include conducting over 1200 customer interviews, how AI is transforming the user research profession by reducing the biases of user research, creating a 400K row excel spreadsheet analyzing all of the VC funding round from 1980-2010, and paying it forward by teaching classes where he gives the gift of creating a first product for folks trying to break into Product. Also, a run-in with Jon Favreau at a Christmas Eve screening of Elf!