Franchise Canada Chats

In this episode, guest host Angela Coté examines the importance of creating a positive culture within a franchise organization with Paul Paquette, country manager for Canada, and Chad Bishop, shipping consultant and owner-operator.

InXpress provides shipping solutions and savings for small and mid-sized businesses, acting as a unique concept within the shipping and logistics industry. Paul, who's based in Burlington, Ontario, shares insight into what makes InXpress an inspiring and positive franchise opportunity, and Chad dives into his success as a multi-unit franchisee with two locations in Calgary, Alberta.

Here, Paul and Chad share:

• The specific things that Paul does at InXpress to ensure that customers always have a positive and satisfying experience

• Why Chad chose InXpress as the brand to grow his franchise businesses with

• How the InXpress brand works to foster a sense of collaboration and culture within the organization, and much more.

In this episode, guest host Angela Coté discusses brain based coaching for business owners with Conny Millard, co-founder and master coach of PowerPods, and Kelly Gould, franchisee of Bark Busters in Windsor/Chatham.

PowerPods is an Franchise Support Services/Supplier provider that operates with an innovative and unique neurocoaching platform for franchise systems. As master coach, Conny works to show franchisees how the power of the mind can unlock their full potential as business owners. Kelly purchased her Bark Busters franchise with a desire to help other dogs like her own to have a happier and healthier life.

Here, Conny and Kelly share:

• How they worked together while Kelly was starting up her franchise, and how Conny helped her to change her mindset and become a confident business leader

• Conny's success stories with helping franchisees through neurocoaching to develop intrinsic success traits as business owners

• The unexpected challenges that Kelly faced in her franchise career, including how she works to train not only dogs but their owners too, among much more.

In this episode, guest host Angela Coté chats with franchise specialist Grant Bullington from FranNet, which offers consulting and guidance to prospective franchisees looking to make their entrepreneurial dreams come true through franchising.

Grant helps his clients through the often daunting franchise investment process by educating them about how to find the right franchise brand for their goals and lifestyle, to save time and money before becoming a business owner.

Here, Grant shares:

• What suggestions and advice he has for prospective franchisees while working with franchise brokers

• Vital questions that prospective franchisees should ask in their franchise search, and some red flags they might miss when meeting with the franchise team

• The services and support that FranNet provides to retail business owners and entrepreneurs in their franchise investment journey, among much more.

In this episode, guest host Angela Coté sits down to chat with Frank Zaid, retired franchise lawyer and head of Frank Zaid FRANlegal Support Services. Today, he uses his decades of experience as a lawyer and senior partner, combined with his exceptional knowledge, proven practicality, and reputation in the community to offer franchise legal support and advice.

Since retiring from active law in 2012, Frank has harboured his unique legal and business experience in the franchising sector to offer support including mediation and arbitration, ombudsman services, advising and consulting, acting as an expert witness, and as a speaker at franchise conferences.

Here, Frank shares:

• The many franchise brands he's worked with and what he's learned from them

• Major changes that he's witnesses within the franchising industry throughout his 40 years of franchise law experience

• The numerous awards he's received from the CFA and which he's most proud of, among much more.

In this episode, guest host Angela Coté talks to Code Wiz franchisor Ruth Agbaji who shares her experience journeying from Nigeria to the U.S. and recently partnering with the Canadian parent company, Clear Summit Group, to amplify the growth and impact of the brand.

Code Wiz helps students gain the programming skills needed to learn how to code, regardless of age, tech proficiency, or personal interests. The brand was established by Ruth in 2017, and provides coding and robotics classes, team-based activities, birthday parties, summer camps, and a Girl Scouts program.

Here, Ruth shares:

• What fuels her through the challenges that get tossed her way, including being a young, female entrepreneur who's also a wife and mom of two

• What led her to making the decision to join forces with parent company Clear Summit Group and Tutor Doctor, and what that means for franchisees in the Code Wiz system

• Her big vision for herself and Code Wiz, including the bold goal of reaching one billion children across the world.

In this episode, we talk to LIVE WELL Exercise Clinic CEO Sara Hodson and franchisee Michelle Dunbar who opened her Bowmanville, Ontario location in July 2020.

LIVE WELL is a medical fitness clinic that specializes in providing supervised exercise and healthy lifestyle coaching for people who have chronic health conditions such as heart disease, diabetes, high blood pressure, and obesity, and provides fitness support for those wanting to prevent them.

Here, Sara and Michelle share:

• Why Michelle chose LIVE WELL over other franchise opportunities and instead of starting her own business from scratch

• How LIVE WELL's core values impacts Sara's ability to find franchisees aligned with the same mission

• The challenging surprises (and joys!) that emerged from COVID-19 for the LIVE WELL system and for Michelle's brand new franchise that was opened in the midst of the pandemic

Season 4.5 Episode 3 | Achieving Franchise Success Amid COVID-19 by Canadian Franchise Association

In this episode, our new guest host Angela Coté of Angela Coté Inc. sits down to chat with three franchisees to celebrate and share their stories as women in the franchising industry.

Angela Rollins is a Great Clips franchisee located in the Vancouver area, who operates salons in British Columbia, Alberta, and Saskatchewan. As the world's largest and fastest growing salon, Great Clips operates nearly 4,500 salons across North America.

Shauna Browne is a MOLLY MAID franchisee with locations in Langley and East Surrey, British Columbia. MOLLY MAID has been the number one maid service company in Canada since 1979.

Dr. Mahsa Shekari is a Pearle Vision franchisee with two locations in Toronto, Ontario, and is a sublease optometrist for two Target Optical locations in New Jersey. Pearle Vision is a one-stop, total eye care clinic and was founded by Dr. Stanley Pearle in 1961.

Season 4.5 Episode 1 | Franchisees in the Children's Products and Services Industry by Canadian Franchise Association

In this episode, we talk to Steve Buors, CEO of Reshift Media, a Toronto-based digital marketing company.

The Canadian Franchise Association and Reshift Media have designed a three-part webinar series, Creating a Post-Pandemic Digital Growth Plan. The webinar explores how franchise systems have been impacted by the pandemic, what they’ve done to adapt, and what they can do to emerge with a strong plan for growth.

Each part of the webinar series highlights a unique and crucial part of the COVID-19 pandemic:

Day 1: How the Pandemic Changed Consumer Buying

Day 2: How to Create a Winning Post-Pandemic Growth Plan

Day 3: How to Find the Right Franchisees to Fuel Growth.

You can register to attend the sessions that are taking place on June 8th, 9th, and 10th, from 2pm-3pm EST. For those listening after these dates, the webinars will be available to listen to at your leisure at CFA.ca.